Xootr Recalls Adult Kick Scooters Due to Fall Hazard
USXootr Recalls Adult Kick Scooters Due to Fall Hazard
Recalling Firm: Xootr of Old Forge, Pa.
Grund für den Rückruf / Gefahr
TranslatedThe steer support can break during normal use, posing a fall hazard to the user.
Produktbeschreibung & Identifikation
TranslatedThis recall involves all Xootr adult kick scooters with the QuickClick push-button latching mechanism. The silver scooters are 30 inches long by 10 inches wide, and have a handlebar height of 36 inches. The Xootr logo is on the deck and lower section of the handlebar. The scooters have a plastic, wood or metal deck, and can be identified by a black push button located on the steer support.
Betroffene Produkte
TranslatedXootr adult kick scooters
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2017/Xootr-Recalls-Adult-Kick-Scooters |
| Title | Xootr Recalls Adult Kick Scooters Due to Fall Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/00-photo1.jpg |
| Images › 1 › Caption | Xootr Scooter with QuickClick Latch |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/annotated-ss-withbutton.jpg |
| Images › 2 › Caption | Xootr Scooter Steer Support with QuickClick Latch |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Steer Supports.jpg |
| Images › 3 › Caption | Xootr scooter steer support |
| Hazards › Name | The steer support can break during normal use, posing a fall hazard to the user. |
| Injuries › Name | The firm has received six reports of breaks in steer supports, resulting in one report of scrapes and bruises from a fall. |
| Products › Name | Xootr adult kick scooters |
| Products › Number Of Units | About 3,000 |
| Recall I D | 8021 |
| Remedies › Name | Consumers should immediately stop using the recalled scooters and contact the firm to receive the free repair. |
| Retailers › Name | Lajolla Swim and Sport, Nyce Wheels, San Francyclo and other sporting goods stores nationwide and online at Amazon.com and Xootr.com from November 2016 through January 2017 for about $270. |
| Recall Date | 2017-04-06T00:00:00 |
| Description | This recall involves all Xootr adult kick scooters with the QuickClick push-button latching mechanism. The silver scooters are 30 inches long by 10 inches wide, and have a handlebar height of 36 inches. The Xootr logo is on the deck and lower section of the handlebar. The scooters have a plastic, wood or metal deck, and can be identified by a black push button located on the steer support. |
| Recall Number | 17127 |
| Manufacturers › Name | Xootr of Old Forge, Pa. |
| Remedy Options › Option | Repair |
| Consumer Contact | Xootr at 800-816-2724 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at support@xootr.com or online at www.xootr.com and click on "Recall Information" for more information. |
| Last Publish Date | 2017-04-06T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Xootr Recalls Adult Kick Scooters Due to Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Xootr of Old Forge, Pa. - Xootr Recalls Adult Kick Scooters Due to Fall Hazard Check if your household is affected: https://therecallfile.com/de/recalls/xootr-recalls-adult-kick-scooters-due-to-fall-hazard/CPSC-17127
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