CPSCGeneral Alert

Willis Electric Recalls Home Accents Holiday Artificial Christmas Trees Due to Burn Hazard; Sold Exclusively at Home Depot

Veröffentlicht: 23. Juli 2020Rückruf-ID: 20153Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The Christmas tree's foot-pedal controller can overheat, posing a burn hazard.

Produktbeschreibung & Identifikation

This recall involves mode-switching foot-pedal controllers included with 2019 Home Accent Holiday 7.5 ft. and 9 ft. artificial pine Christmas trees. Model numbers W14N0126, W14N0127, W14N0148, W14N0149, and W14N0157 and SKU NUMBERS can be found on the product label on the Christmas tree's cord, and are listed in the following table. Model No. SKU No. W14N0127 1004391988 1004147107 W14N0157 1004363928 1004213736 W14N0126 1004363929 1004213737 W14N0149 1004213744 W14N0148 1004213742

Betroffene Produkte

Home Accents Holiday artificial Christmas trees

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2020/Willis-Electric-Recalls-Home-Accents-Holiday-Artificial-Christmas-Trees-Due-to-Burn-Hazard-Sold-Exclusively-at-Home-Depot
TitleWillis Electric Recalls Home Accents Holiday Artificial Christmas Trees Due to Burn Hazard; Sold Exclusively at Home Depot
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/1-92421AM.png
Images › 1 › CaptionRecalled foot pedal controller and adapter with Christmas tree
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/2-92431AM.png
Images › 2 › CaptionRecalled foot pedal controller
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/3-92441AM.png
Images › 3 › CaptionRecalled foot pedal controller with adapter
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/4-92447AM.png
Images › 4 › CaptionLabel on the Christmas tree’s cord
Hazards › NameThe Christmas tree's foot-pedal controller can overheat, posing a burn hazard.
Injuries › NameThe firm has received 509 reports of incidents of overheating involving the foot-pedal controller, including one report of a burn.
Products › NameHome Accents Holiday artificial Christmas trees
Products › Number Of UnitsAbout 99,000 (another 5,100 were sold in Canada)
Recall I D8865
Remedies › NameConsumers should immediately stop using the foot-pedal controller, dispose of it and contact Willis Electric for free replacement foot pedal controller.
Importers › NameHome Depot Product Authority LLC, of Atlanta, Ga
Retailers › NameExclusively at Home Depot from June 2019 through December 2019 for between $80 and $360.
Recall Date2020-07-23T00:00:00
DescriptionThis recall involves mode-switching foot-pedal controllers included with 2019 Home Accent Holiday 7.5 ft. and 9 ft. artificial pine Christmas trees. Model numbers W14N0126, W14N0127, W14N0148, W14N0149, and W14N0157 and SKU NUMBERS can be found on the product label on the Christmas tree's cord, and are listed in the following table. Model No. SKU No. W14N0127 1004391988 1004147107 W14N0157 1004363928 1004213736 W14N0126 1004363929 1004213737 W14N0149 1004213744 W14N0148 1004213742
Recall Number20153
Manufacturers › NameWillis Electric Co. Ltd., of Taiwan
Remedy Options › OptionReplace
Inconjunctions › U R Lhttps://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2020/73581r-eng.php
Consumer ContactWillis Electric toll-free at 866-210-5958 from 8 a.m. to 5 p.m. EST Monday through Friday, or online at www.williscorporation.com and click on the recall tab for more information.
Last Publish Date2020-07-23T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Willis Electric Recalls Home Accents Holiday Artificial Christmas Trees Due to Burn Hazard; Sold Exclusively at Home...?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Rückrufendes UnternehmenWillis Electric Co. Ltd., of Taiwan
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Willis Electric Co. Ltd., of Taiwan - Willis Electric Recalls Home Accents Holiday Artificial Christmas Trees Due to Burn Hazard; Sold Exclusively at Home Depot

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https://therecallfile.com/de/recalls/willis-electric-recalls-home-accents-holiday-artificial-christmas-tree/CPSC-20153
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