CPSCGeneral Alert

Wet & Forget USA Recalls 2.7 Million Bottles of "Xtreme Reach" Outdoor Mold & Mildew Stain Remover with Hose End Nozzle Due to Risk of Skin and Eye Irritation

Name: Wet & Forget USA Recalls 2.7 Million Bottles of "Xtreme Reach" Outdoor Mold & Mildew Stain Remover with Hose End Nozz...
Brand: Wet & Forget USA
SKU: CPSC-24043
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 7. Dezember 2023Rückruf-ID: 24043Kategorie: VerbraucherprodukteLand: Vereinigte Staaten

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The hose end nozzle clip can dislodge and allow the cleaning solution to spray on users, posing a risk of skin and eye irritation and other injuries.

Produktbeschreibung & Identifikation

This recall involves the nozzles on Wet & Forget "Xtreme Reach" Outdoor Mold & Mildew Stain Remover (48 oz. & 68 oz.) bottles with hose end nozzles. The stain remover is sold in a blue plastic bottle and has UPCs 879288000077 (48 oz.) and 879288000084 (68 oz.) printed on the back of the bottle in the bottom right-hand corner of the label. "Wet & Forget" is written on the hose end nozzle.

Betroffene Produkte

Wet & Forget "Xtreme Reach" Outdoor Rapid Application Moss, Mold, Mildew & Algae Stain Remover with Hose End Nozzle

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2024/Wet-Forget-USA-Recalls-2-7-Million-Bottles-of-Xtreme-Reach-Outdoor-Mold-Mildew-Stain-Remover-with-Hose-End-Nozzle-Due-to-Risk-of-Skin-and-Eye-Irritation
Title	Wet & Forget USA Recalls 2.7 Million Bottles of "Xtreme Reach" Outdoor Mold & Mildew Stain Remover with Hose End Nozzle Due to Risk of Skin and Eye Irritation
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/wet-forget-48.png
Images › 1 › Caption	Recalled Wet & Forget "Xtreme Reach" Mold & Mildew Stain Remover – 48 oz. Bottle
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/wet-forget-64.png
Images › 2 › Caption	Recalled Wet & Forget "Xtreme Reach" Mold & Mildew Stain Remover – 68 oz. bottle
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/wet-forget-hose.png
Images › 3 › Caption	Recalled hose-end nozzle sold with Wet & Forget "Xtreme Reach" Mold & Mildew Stain Remover
Hazards › Name	The hose end nozzle clip can dislodge and allow the cleaning solution to spray on users, posing a risk of skin and eye irritation and other injuries.
Injuries › Name	The firm has received 3,188 reports of dislodgement of the nozzle insert, including 157 reports of exposure to the cleaning solution and 28 reports that include complaints of skin or eye irritation.
Products › Name	Wet & Forget "Xtreme Reach" Outdoor Rapid Application Moss, Mold, Mildew & Algae Stain Remover with Hose End Nozzle
Products › Number Of Units	About 2.7 million
Recall I D	9785
Remedies › Name	Consumers should immediately stop using the recalled Wet & Forget "Xtreme Reach" Outdoor Mold & Mildew Stain Remover with Hose End Nozzle and contact the firm for a free replacement nozzle. Consumers should not resume use of the stain remover until the replacement nozzle has been installed. Once replaced, the original nozzle should be discarded.
Importers › Name	Wet & Forget (USA) Inc., of Elgin, Illinois
Retailers › Name	Ace Hardware, Costco, Home Depot, Lowes, True Value, Walmart, and other home goods stores nationwide and online at www.amazon.com, www.SamsClubs.com, www.walmart.com, and other websites from February 2018 through November 2023 for between $30 and $35.
Recall Date	2023-12-07T00:00:00
Description	This recall involves the nozzles on Wet & Forget "Xtreme Reach" Outdoor Mold & Mildew Stain Remover (48 oz. & 68 oz.) bottles with hose end nozzles. The stain remover is sold in a blue plastic bottle and has UPCs 879288000077 (48 oz.) and 879288000084 (68 oz.) printed on the back of the bottle in the bottom right-hand corner of the label. "Wet & Forget" is written on the hose end nozzle.
Product U P Cs › 1 › U P C	879288000077
Product U P Cs › 2 › U P C	879288000084
Recall Number	24043
Remedy Options › Option	Repair
Consumer Contact	Wet & Forget toll-free at 888-359-4623 from 7 a.m. to 6 p.m. CT Monday through Friday, email at nozzle@realtimeresults.net or online at www.recallrtr.com/nozzle and click on "Safety Recalls" at the top of the page for more information.
Last Publish Date	2023-12-07T00:00:00
Manufacturer Countries › Country	New Zealand

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Wet & Forget USA Recalls 2.7 Million Bottles of "Xtreme Reach" Outdoor Mold & Mildew Stain Remover with Hose End Nozz...?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Wet & Forget USA Recalls 2.7 Million Bottles of "Xtreme Reach" Outdoor Mold & Mildew Stain Remover with Hose End Nozzle Due to Risk of Skin and Eye Irritation