Western Gas Recalls to Inspect Propane Gas Due To Fire and Burn Hazards
USWestern Gas Recalls to Inspect Propane Gas Due To Fire and Burn Hazards
Recalling Firm: Western Gas Partners LP, of The Woodlands, Texas
Grund für den Rückruf / Gefahr
TranslatedThe recalled propane may not contain sufficient levels of odorant to help alert consumers to a gas leak. Failure to detect leaking gas can present fire, explosion and thermal burn hazards.
Produktbeschreibung & Identifikation
TranslatedThis recall involves under-odorized propane (LP) gas delivered to consumers' storage tanks or sold at retail locations in portable cylinders (for use in recreational vehicles, barbeques, stoves and other appliances). Propane tanks that have been inspected for the level of odorant or have been refilled after November 2017 are not affected.
Betroffene Produkte
TranslatedPropane (LP) Gas
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2018/Western-Gas-Recalls-to-Inspect-Propane-Gas-Due-To-Fire-and-Burn-Hazards |
| Title | Western Gas Recalls to Inspect Propane Gas Due To Fire and Burn Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Picture1_0.png |
| Images › 1 › Caption | Example of a typical portable cylinder |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Picture2_1.png |
| Images › 2 › Caption | Example of a typical small storage tank |
| Hazards › Name | The recalled propane may not contain sufficient levels of odorant to help alert consumers to a gas leak. Failure to detect leaking gas can present fire, explosion and thermal burn hazards. |
| Injuries › Name | None reported |
| Products › Name | Propane (LP) Gas |
| Products › Number Of Units | About 45.7 million gallons |
| Recall I D | 8223 |
| Remedies › Name | Consumers should not attempt to test the propane themselves. Instead, consumers who have propane delivered to storage tanks should immediately contact their supplier or Western Gas to determine whether their propane is affected and arrange for a free inspection. If the inspection confirms the propane contains insufficient levels of odorant, Western Gas will promptly arrange for additional odorization or replacement of the under-odorized propane. Consumers who have purchased a portable cylinder should contact the retailer or the Western Gas hotline to determine whether their propane may be affected and if so, return the cylinder to the retailer for a replacement. If consumers do smell even a faint odor of gas or a gas leak, they should immediately leave the building and call 911 or their gas supplier from a neighbor’s phone. Do not light a match, turn on a light or switch on anything electrical. |
| Retailers › Name | Distributed in Colorado, Montana, Nebraska, South Dakota and Wyoming, delivered by various companies and sold by various retailers from April 2015 through October 2017. |
| Recall Date | 2017-12-28T00:00:00 |
| Description | This recall involves under-odorized propane (LP) gas delivered to consumers' storage tanks or sold at retail locations in portable cylinders (for use in recreational vehicles, barbeques, stoves and other appliances). Propane tanks that have been inspected for the level of odorant or have been refilled after November 2017 are not affected. |
| Recall Number | 18073 |
| Manufacturers › Name | Western Gas Partners LP, of The Woodlands, Texas |
| Remedy Options › 1 › Option | Replace |
| Remedy Options › 2 › Option | Repair |
| Consumer Contact | Western Gas toll-free at 833-444-1451 from 9 a.m. to 5 p.m. MT Monday through Friday, email at info@propaneawareness.com or online at www.propaneawareness.com. |
| Last Publish Date | 2017-12-28T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Western Gas Recalls to Inspect Propane Gas Due To Fire and Burn Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Übersicht
- Rückrufendes UnternehmenWestern Gas Partners LP, of The Woodlands, Texas
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🚨 SAFETY ALERT: Western Gas Partners LP, of The Woodlands, Texas - Western Gas Recalls to Inspect Propane Gas Due To Fire and Burn Hazards Check if your household is affected: https://therecallfile.com/de/recalls/western-gas-recalls-to-inspect-propane-gas-due-to-fire-and-burn-hazard/CPSC-18073
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