Waupaca Elevator Recalls to Inspect Elevators Due to Injury Hazard
USWaupaca Elevator Recalls to Inspect Elevators Due to Injury Hazard
Recalling Firm: Waupaca Elevator Company of Appleton, Wis.
Grund für den Rückruf / Gefahr
TranslatedThe elevator cab can fall unexpectedly to the bottom of the elevator shaft and abruptly stop, posing an injury hazard to consumers in the elevator cab.
Produktbeschreibung & Identifikation
TranslatedThis recall involves residential elevator models Custom Lift 450# and Custom Lift 500#, shipped and installed between 1979 and 2008. The recalled elevators are used in consumers' homes. The Custom Lift 450# elevators have serial numbers 10-1001 through 10-3131. The Custom Lift 500# elevators have serial numbers 10-3132 through 10-8111; 010-00-8112 through 010-10-8786; and 110-00-1000 through 110-03-1179. The serial number can be found on the front or bottom of the controller box or on the base of the powerhead. The powerhead can be located in the attic, closet, machine room, crawl space, garage, or the bottom of the hoistway.
Betroffene Produkte
TranslatedResidential elevators
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/Waupaca-Elevator-Recalls-to-Inspect-Elevators-Due-to-Injury-Hazard |
| Title | Waupaca Elevator Recalls to Inspect Elevators Due to Injury Hazard |
| Images › U R L | https://www.cpsc.gov/s3fs-public/1227_1.png |
| Images › Caption | Recalled Waupaca residential elevator, Custom Lift |
| Hazards › Name | The elevator cab can fall unexpectedly to the bottom of the elevator shaft and abruptly stop, posing an injury hazard to consumers in the elevator cab. |
| Injuries › Name | The firm has received 12 reports of the elevator cab falling unexpectedly, including 10 reported injuries that resulted in strained or sprained knees and ankles, and broken bones. |
| Products › Name | Residential elevators |
| Products › Number Of Units | About 8,000 |
| Recall I D | 8438 |
| Remedies › Name | Consumers should immediately stop using the recalled elevators and contact Waupaca Elevator to schedule a free gearbox inspection and the installation of a free overspeed braking device. Waupaca Elevator also will provide the installation of a free gearbox if the gearbox inspection reveals that the gears in the gearbox have worn down. |
| Retailers › Name | Waupaca Elevator's dealers nationwide from 1979 through 2008 for between $5,000 and $14,000. |
| Recall Date | 2018-10-25T00:00:00 |
| Description | This recall involves residential elevator models Custom Lift 450# and Custom Lift 500#, shipped and installed between 1979 and 2008. The recalled elevators are used in consumers' homes. The Custom Lift 450# elevators have serial numbers 10-1001 through 10-3131. The Custom Lift 500# elevators have serial numbers 10-3132 through 10-8111; 010-00-8112 through 010-10-8786; and 110-00-1000 through 110-03-1179. The serial number can be found on the front or bottom of the controller box or on the base of the powerhead. The powerhead can be located in the attic, closet, machine room, crawl space, garage, or the bottom of the hoistway. |
| Recall Number | 19022 |
| Manufacturers › Name | Waupaca Elevator Company of Appleton, Wis. |
| Remedy Options › Option | Repair |
| Consumer Contact | Waupaca Elevator toll-free at 833-850-7981 from 8 a.m. to 4:30 p.m. CT Monday through Friday, e-mail at info@WaupacaElevator.com or online at www.WaupacaElevator.com and click on Recall Information for more information. |
| Last Publish Date | 2018-10-25T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Waupaca Elevator Recalls to Inspect Elevators Due to Injury Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Rückrufendes UnternehmenWaupaca Elevator Company of Appleton, Wis.
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🚨 SAFETY ALERT: Waupaca Elevator Company of Appleton, Wis. - Waupaca Elevator Recalls to Inspect Elevators Due to Injury Hazard Check if your household is affected: https://therecallfile.com/de/recalls/waupaca-elevator-recalls-to-inspect-elevators-due-to-injury-hazard/CPSC-19022
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