Walmart Recalls Swagtron SG-5 Swagger 5 Boost Commuter Electric Scooters with Lithium-Ion Batteries Due to Fire and Burn Hazards; Risk of Serious Injury and Death
USWalmart Recalls Swagtron SG-5 Swagger 5 Boost Commuter Electric Scooters with Lithium-Ion Batteries Due to Fire and Burn Hazards; Risk of Serious Injury and Death
Recalling Firm: Swagtron, of South Bend, Indiana
Grund für den Rückruf / Gefahr
TranslatedThe electric scooters' lithium-ion batteries can overheat, smoke, melt and ignite, posing fire and burn hazards, posing a risk of serious injury and death.
Produktbeschreibung & Identifikation
TranslatedThis recall involves SG-5 Swagger 5 Boost Commuter Electric Scooters sold at Walmart and Sam's Club. The electric scooters are powered by lithium-ion batteries. They were sold in black or silver colors. "SWAGGER 5" is printed in large lettering on the stem of the handlebars. The lithium-ion battery is located beneath the scooter deck. The model numbers are SWGR5-V2-SLV, SWGR5-V2-2, SG5 Boost, SG-5S, 96262-2, 96262-9, SG-5S, and 96560-2. The model numbers are affixed to the side of the scooter deck. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores. The manufacturer, Swagtron, of South Bend, Indiana, has not been responsive to CPSC's request for information about this product or to CPSC's request for a recall. However, Walmart as the retailer has agreed to recall electric scooters that were purchased at Walmart or Sam's Club either at its stores or on its websites.
Betroffene Produkte
TranslatedSwagtron SG-5 Swagger 5 Boost Commuter Electric Scooters
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2025/Walmart-Recalls-Swagtron-SG-5-Boost-Commuter-Electric-Scooters-with-Lithium-Ion-Batteries-Due-to-Fire-and-Burn-Hazards-Risk-of-Serious-Injury-and-Death |
| Title | Walmart Recalls Swagtron SG-5 Swagger 5 Boost Commuter Electric Scooters with Lithium-Ion Batteries Due to Fire and Burn Hazards; Risk of Serious Injury and Death |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/swagtron-1.png |
| Images › 1 › Caption | Recalled Black Swagtron SG-5 Swagger 5 Boost Commuter Electric Scooter (side view) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/swagtron-2.png |
| Images › 2 › Caption | Recalled Black Swagtron SG-5 Swagger 5 Boost Commuter Electric Scooter (folded) |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/swagtron-3.png |
| Images › 3 › Caption | Recalled Silver Swagtron SG-5 Swagger 5 Boost Commuter Electric Scooter (side view) |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/swagtron-4.png |
| Images › 4 › Caption | Recalled Silver Swagtron SG-5 Swagger 5 Boost Commuter Electric Scooter (folded) |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/swagtron-5.png |
| Images › 5 › Caption | Location of model and serial number |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/swagtron-6.png |
| Images › 6 › Caption | Close-up of model and serial number |
| Images › 7 › U R L | https://www.cpsc.gov/s3fs-public/swagtron-7.png |
| Images › 7 › Caption | Location of battery pack beneath scooter deck |
| Hazards › Name | The electric scooters' lithium-ion batteries can overheat, smoke, melt and ignite, posing fire and burn hazards, posing a risk of serious injury and death. |
| Injuries › Name | There have been seven reports of the lithium-ion batteries in the electric scooters overheating, smoking, melting or igniting, with one ignition resulting in a fire, causing a burn injury and substantial property damage to a residential apartment building. |
| Products › Name | Swagtron SG-5 Swagger 5 Boost Commuter Electric Scooters |
| Products › Number Of Units | About 17,970 |
| Recall I D | 10164 |
| Remedies › Name | Consumers should immediately stop using and charging the recalled electric scooters, cut the throttle cord, and dispose of the entire product following local and state hazardous waste disposal procedures. Consumers who purchased their electric scooters from Walmart or Sam's Club will receive an email with instructions on how to receive a full refund. |
| Retailers › Name | Walmart and Sam's Club stores nationwide and online at Walmart.com and SamsClub.com from May 2018 through October 2024 for between $175 and $450. |
| Recall Date | 2025-02-20T00:00:00 |
| Description | This recall involves SG-5 Swagger 5 Boost Commuter Electric Scooters sold at Walmart and Sam's Club. The electric scooters are powered by lithium-ion batteries. They were sold in black or silver colors. "SWAGGER 5" is printed in large lettering on the stem of the handlebars. The lithium-ion battery is located beneath the scooter deck. The model numbers are SWGR5-V2-SLV, SWGR5-V2-2, SG5 Boost, SG-5S, 96262-2, 96262-9, SG-5S, and 96560-2. The model numbers are affixed to the side of the scooter deck. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores. The manufacturer, Swagtron, of South Bend, Indiana, has not been responsive to CPSC's request for information about this product or to CPSC's request for a recall. However, Walmart as the retailer has agreed to recall electric scooters that were purchased at Walmart or Sam's Club either at its stores or on its websites. |
| Distributors › Name | Walmart, of Bentonville, Arkansas |
| Recall Number | 25138 |
| Manufacturers › Name | Swagtron, of South Bend, Indiana |
| Remedy Options › Option | Refund |
| Consumer Contact | Walmart at 800-925-6278 from 7 a.m. through 9 p.m. CT any day or online at www.walmart.com/help. For additional information about the recall, visit https://corporate.walmart.com/recalls. |
| Last Publish Date | 2025-02-20T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Walmart Recalls Swagtron SG-5 Swagger 5 Boost Commuter Electric Scooters with Lithium-Ion Batteries Due to Fire and B...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Übersicht
- Rückrufendes UnternehmenSwagtron, of South Bend, Indiana
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🚨 SAFETY ALERT: Swagtron, of South Bend, Indiana - Walmart Recalls Swagtron SG-5 Swagger 5 Boost Commuter Electric Scooters with Lithium-Ion Batteries Due to Fire and Burn Hazards; Risk of Serious Injury and Death Check if your household is affected: https://therecallfile.com/de/recalls/walmart-recalls-swagtron-sg-5-swagger-5-boost-commuter-electric-scoote/CPSC-25138
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