CPSCGeneral Alert

Walmart Recalls Rival Electric Water Kettles Due to Burn and Shock Hazards

Veröffentlicht: 3. Mai 2016Rückruf-ID: 16154Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Grund für den Rückruf / Gefahr

The heating element can fail and rupture, posing burn and shock hazards to the user.

Produktbeschreibung & Identifikation

This recall involves Rival brand electric water kettles with model numbers WK8283CU and WK8283CUY. The model numbers are printed on a product label on the underside of the water kettle. The white plastic water kettles were sold with a warming base and a pitcher. A window on the side pitcher has markings that measure the water levels. "Rival" is printed beneath the window.

Betroffene Produkte

Rival brand electric water kettles

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2016/Walmart-Recalls-Rival-Electric-Water-Kettles
TitleWalmart Recalls Rival Electric Water Kettles Due to Burn and Shock Hazards
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16154.Rival-Brand-Water-Kettle-WK.jpg
Images › 1 › CaptionRival Brand Water Kettle, WK8283CU and WK8283CUY
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16154.Bottom-of-water-kettle-when.jpg
Images › 2 › CaptionBottom of water kettle when removed from base
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16154.Product-label-indicating-lo.jpg
Images › 3 › CaptionProduct label indicating location of model number
Hazards › NameThe heating element can fail and rupture, posing burn and shock hazards to the user.
Injuries › NameWalmart has received 80 reports of incidents, including seven reports of burns.
Products › NameRival brand electric water kettles
Products › TypeElectric Kettles or Hot Pots
Products › Category I D68120
Products › Number Of UnitsAbout 1.2 million
Recall I D6718
Remedies › NameConsumers should immediately stop using the recalled kettle and return it to any Walmart store for a full refund.
Importers › NameWal-Mart Stores Inc., of Bentonville, Ark.
Retailers › NameWalmart stores nationwide and online at Walmart.com from March 2011 through October 2015 for about $14.
Recall Date2016-05-03T00:00:00
DescriptionThis recall involves Rival brand electric water kettles with model numbers WK8283CU and WK8283CUY. The model numbers are printed on a product label on the underside of the water kettle. The white plastic water kettles were sold with a warming base and a pitcher. A window on the side pitcher has markings that measure the water levels. "Rival" is printed beneath the window.
Distributors › NameWal-Mart Stores Inc., of Bentonville, Ark.
Recall Number16154
Remedy Options › OptionRefund
Consumer ContactWalmart at 800-925-6278 between 7 a.m. and 9 p.m. CT Monday through Friday, 9 a.m. and 9 p.m. CT Saturday, or noon and 6 p.m. Sunday; or visit the company's website at www.Walmart.com and click "Product Recalls." Consumers can also visit http://walmartstores.com/contactus/feedback.aspx.
Last Publish Date2016-05-03T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Walmart Recalls Rival Electric Water Kettles Due to Burn and Shock Hazards?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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