CPSCGeneral Alert

Walgreens Pain and Itch Relief Cream Recalled by Natureplex Due to Failure to Meet Child Resistant Closure Requirement

Name: Walgreens Pain and Itch Relief Cream Recalled by Natureplex Due to Failure to Meet Child Resistant Closure Requirement
Brand: Natureplex LLC, of Olive Branch, Mass.
SKU: CPSC-18086
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 30. Januar 2018Rückruf-ID: 18086Kategorie: VerbraucherprodukteLand: Vereinigte Staaten

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain and itch relief cream contains lidocaine, posing a risk of poisoning to young children.

Produktbeschreibung & Identifikation

The recalled Well at Walgreens Pain and Itch Relief Cream tube and packaging are orange with a purple stripe with "Maximum Strength," "Pain and Itch Relief Cream 4% Lidocaine" and "NET WT 2 OZ (56.7 grams)" printed in white on the front. The Well at Walgreens logo is located on the front upper right corner. The packaging contains the UPC bar code 3 11917 18962 8 on the back.

Betroffene Produkte

Well at Walgreens pain and itch relief cream

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2018/Walgreens-Pain-and-Itch-Relief-Cream-Recalled-by-Natureplex-Due-to-Failure-to-Meet-Child-Resistant-Closure-Requirement
Title	Walgreens Pain and Itch Relief Cream Recalled by Natureplex Due to Failure to Meet Child Resistant Closure Requirement
Images › U R L	https://www.cpsc.gov/s3fs-public/Picture1_9.png
Images › Caption	Recalled Well at Walgreens Pain and Itch Relief Cream with 4% Lidocaine
Hazards › Name	The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain and itch relief cream contains lidocaine, posing a risk of poisoning to young children.
Injuries › Name	None reported
Products › Name	Well at Walgreens pain and itch relief cream
Products › Number Of Units	About 74,000
Recall I D	8239
Remedies › Name	Consumers should immediately place the recalled pain and itch relief cream out of the reach of children and return it to Walgreens for a full refund.
Retailers › Name	Walgreens stores nationwide and online at www.walgreens.com from March 2017 through November 2017 for about $7.
Recall Date	2018-01-30T00:00:00
Description	The recalled Well at Walgreens Pain and Itch Relief Cream tube and packaging are orange with a purple stripe with "Maximum Strength," "Pain and Itch Relief Cream 4% Lidocaine" and "NET WT 2 OZ (56.7 grams)" printed in white on the front. The Well at Walgreens logo is located on the front upper right corner. The packaging contains the UPC bar code 3 11917 18962 8 on the back.
Product U P Cs › U P C	311917189628
Distributors › Name	Walgreens, of Deerfield, Ill.
Recall Number	18086
Manufacturers › Name	Natureplex LLC, of Olive Branch, Mass.
Remedy Options › Option	Refund
Consumer Contact	Natureplex toll-free at 866-323-0107 from 9 a.m. to 5 p.m. CT Monday through Friday or online at www.natureplex.com and click on Product Safety Recall for more information.
Last Publish Date	2018-01-30T00:00:00
Manufacturer Countries › Country	United States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Walgreens Pain and Itch Relief Cream Recalled by Natureplex Due to Failure to Meet Child Resistant Closure Requirement?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

Rückrufendes UnternehmenNatureplex LLC, of Olive Branch, Mass.

Recall Hazard Severity

Caution (Class III)

Offizielle Behördenwarnung

📢 Warnung teilen

Alert family and friends to keep them safe. Copy this quick alert message:

🚨 SAFETY ALERT: Natureplex LLC, of Olive Branch, Mass. - Walgreens Pain and Itch Relief Cream Recalled by Natureplex Due to Failure to Meet Child Resistant Closure Requirement

Check if your household is affected:
https://therecallfile.com/de/recalls/walgreens-pain-and-itch-relief-cream-recalled-by-natureplex-due-to-fai/CPSC-18086

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