W.P. Appliances Recalls Combination Grills/Griddles Due to Overheating and Electrical Shock Hazards; Sold Exclusively at HSN
USW.P. Appliances Recalls Combination Grills/Griddles Due to Overheating and Electrical Shock Hazards; Sold Exclusively at HSN
Recalling Firm: YouO Electric Appliances Co. Ltd., of China
Grund für den Rückruf / Gefahr
TranslatedA defect in the electrical wiring of the electric grills/griddles can pose a risk of overheating, melting and an electrical shock hazard to consumers.
Produktbeschreibung & Identifikation
TranslatedThis recall includes Wolfgang Puck brand combination electric grills/griddles with dual thermostatic controls and model number BRTGG010. The grills measure about 14.5 inches in width, 11 inches in depth and 6.5 inches in height. The model number is located on an ETL/Intertek foil sticker label affixed to the bottom of the unit. The stainless steel grills/griddles have "Wolfgang Puck Bistro Collection" stamped on the front of the unit next to the control dials. They feature a stainless steel handle used to compress the top and bottom grill plates.
Betroffene Produkte
TranslatedWolfgang Puck Electric Reversible Tri-Grill/Griddles
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2012/WP-Appliances-Recalls-Combination-GrillsGriddles-Due-to-Overheating-and-Electrical-Shock-Hazards-Sold-Exclusively-at-HSN |
| Title | W.P. Appliances Recalls Combination Grills/Griddles Due to Overheating and Electrical Shock Hazards; Sold Exclusively at HSN |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2012.12703.12703a.jpg |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2012.12703.12703b.jpg |
| Hazards › Name | A defect in the electrical wiring of the electric grills/griddles can pose a risk of overheating, melting and an electrical shock hazard to consumers. |
| Injuries › Name | The firm has received four reports of electrical shock and two reports of melted plastic housing. |
| Products › Name | Wolfgang Puck Electric Reversible Tri-Grill/Griddles |
| Products › Type | Grills and Accessories |
| Products › Category I D | 68439 |
| Products › Number Of Units | About 27,000 |
| Recall I D | 1161 |
| Remedies › Name | Consumers should immediately stop using the recalled combination grills/griddles and contact W.P. Appliances for instructions on returning the grills/griddles for a full refund. |
| Importers › Name | W.P. Appliances Inc., of Hollywood, Fla. |
| Retailers › Name | The Home Shopping Network (HSN) nationwide, HSN's telephone ordering system and online at www.HSN.com for about one week between April 30, 2011 through May 6, 2011 for about $100. |
| Recall Date | 2011-11-10T00:00:00 |
| Description | This recall includes Wolfgang Puck brand combination electric grills/griddles with dual thermostatic controls and model number BRTGG010. The grills measure about 14.5 inches in width, 11 inches in depth and 6.5 inches in height. The model number is located on an ETL/Intertek foil sticker label affixed to the bottom of the unit. The stainless steel grills/griddles have "Wolfgang Puck Bistro Collection" stamped on the front of the unit next to the control dials. They feature a stainless steel handle used to compress the top and bottom grill plates. |
| Recall Number | 12703 |
| Manufacturers › Name | YouO Electric Appliances Co. Ltd., of China |
| Remedy Options › Option | Refund |
| Consumer Contact | For additional information, contact W.P. Appliances toll-free at (855) 666-0478 anytime, or visit the firm's recall website at www.brtgg010-recall.com |
| Last Publish Date | 2015-05-04T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought W.P. Appliances Recalls Combination Grills/Griddles Due to Overheating and Electrical Shock Hazards; Sold Exclusively...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: YouO Electric Appliances Co. Ltd., of China - W.P. Appliances Recalls Combination Grills/Griddles Due to Overheating and Electrical Shock Hazards; Sold Exclusively at HSN Check if your household is affected: https://therecallfile.com/de/recalls/w-p-appliances-recalls-combination-grills-griddles-due-to-overheating/CPSC-12703
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