Vornado Recalls Two Million Handheld Garment Steamers Due to Serious Burn Hazard
USVornado Recalls Two Million Handheld Garment Steamers Due to Serious Burn Hazard
Grund für den Rückruf / Gefahr
TranslatedThe recalled garment steamers can expel hot water from the steam nozzle while heating or during use, posing a serious burn hazard to consumers.
Produktbeschreibung & Identifikation
TranslatedThis recall involves three different brands of handheld garment steamers: Steamfast model numbers SF-425, SF-435, SF-440, SF-445, and SF-447; Vornado model number VS-410; and Sharper Image model number SI-428. The recalled steamers were sold in the following colors: SF-435 (white, black, light pink, hot pink, sage green, orange, and teal blue); SF-425, SF-440, SF-445, SI-428, and SF-447 (white); and VS-410 (black). The recalled steamers are handheld electrical appliances which use hot steam emitted from a nozzle to remove wrinkles from clothing and other fabrics. The steamers' brand name appears on the side of each unit and on a label located on the bottom of the steamer. The model number also appears on the label.
Betroffene Produkte
TranslatedSteamfast, Vornado and Sharper Image-branded handheld garment steamers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Vornado-Recalls-Two-Million-Handheld-Garment-Steamers-Due-to-Serious-Burn-Hazard |
| Title | Vornado Recalls Two Million Handheld Garment Steamers Due to Serious Burn Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/steamfast-425.png |
| Images › 1 › Caption | Recalled Steamfast Steamer, Model SF-425 |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/steamfast-435.png |
| Images › 2 › Caption | Recalled Steamfast Steamer, Model SF-435 (multiple colors) |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/steamfast-440.png |
| Images › 3 › Caption | Recalled Steamfast Steamer, Model SF-440 |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/steamfast-445.png |
| Images › 4 › Caption | Recalled Steamfast Steamer, Model SF-445 |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/steamfast-447.png |
| Images › 5 › Caption | Recalled Steamfast Steamer, Model SF-447 |
| Hazards › Name | The recalled garment steamers can expel hot water from the steam nozzle while heating or during use, posing a serious burn hazard to consumers. |
| Injuries › Name | Vornado has received 122 reports of hot water spraying or spitting from the steam nozzle, including 23 reports of burn injuries. |
| Products › Name | Steamfast, Vornado and Sharper Image-branded handheld garment steamers |
| Products › Number Of Units | About 2 million (In addition, about 13,000 were sold in Canada) |
| Recall I D | 9845 |
| Remedies › Name | Consumers should immediately stop using the recalled garment steamers and contact Vornado for a full refund or free replacement handheld garment steamer, depending on model. |
| Importers › Name | Vornado Air LLC, of Andover, Kansas |
| Retailers › Name | Walmart, Bed Bath & Beyond, and other stores nationwide and online at Amazon.com, Vornado.com, sihomecomfort.com, Steamfast.com and other websites from July 2009 through January 2024 for between $14 and $35. |
| Recall Date | 2024-02-08T00:00:00 |
| Description | This recall involves three different brands of handheld garment steamers: Steamfast model numbers SF-425, SF-435, SF-440, SF-445, and SF-447; Vornado model number VS-410; and Sharper Image model number SI-428. The recalled steamers were sold in the following colors: SF-435 (white, black, light pink, hot pink, sage green, orange, and teal blue); SF-425, SF-440, SF-445, SI-428, and SF-447 (white); and VS-410 (black). The recalled steamers are handheld electrical appliances which use hot steam emitted from a nozzle to remove wrinkles from clothing and other fabrics. The steamers' brand name appears on the side of each unit and on a label located on the bottom of the steamer. The model number also appears on the label. |
| Recall Number | 24109 |
| Remedy Options › 1 › Option | Refund |
| Remedy Options › 2 › Option | Replace |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/steamfast-sharper-image-and-vornado-brand-handheld-garment-steamers-recalled-due |
| Consumer Contact | Vornado toll-free at 888-240-2768 from 8 a.m. to 5 p.m. ET Monday through Friday; or online at www.vornado.com/recalls/hhgs or www.vornado.com, www.steamfast.com, or www.sihomecomfort.com and click on "Product Recalls" at the top of the page for more information. |
| Last Publish Date | 2024-02-08T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Vornado Recalls Two Million Handheld Garment Steamers Due to Serious Burn Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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