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NHTSASTEERING

Volvo Trucks North America - Loss of Steering Control

Veröffentlicht: 4. Juni 2024Rückruf-ID: 24V396000Kategorie: Fahrzeuge & AutomobileLand: Vereinigte Staaten
US
Vehicle RecallNHTSAUSUS

Volvo Trucks North America - Loss of Steering Control

Recalling Firm: Volvo Trucks North America

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

A sudden loss of steering control increases the risk of a crash.

Produktbeschreibung & Identifikation

Volvo Trucks North America (Volvo Trucks) is recalling certain 2025 VN, VNRe, and VHD trucks. The drag link may contain an improperly heat-treated ball stud that can fail, resulting in a sudden loss of steering control.

Betroffene Produkte

Loss of Steering Control

Additional Source Details

FieldValue
SubjectLoss of Steering Control
Nhtsa id24V396000
ComponentSTEERING
Recall link › Urlhttps://www.nhtsa.gov/recalls?nhtsaId=24V396000
Recall link › DescriptionGo to Recall
Recall typeVehicle
Do not driveYes
ManufacturerVolvo Trucks North America
Defect summaryVolvo Trucks North America (Volvo Trucks) is recalling certain 2025 VN, VNRe, and VHD trucks. The drag link may contain an improperly heat-treated ball stud that can fail, resulting in a sudden loss of steering control.
Completion rate99.94
Corrective actionOwners are advised not to drive their vehicle until the repair has been performed. Dealers will inspect and replace the drag links, as necessary, free of charge. Owner notification letters were mailed June 20, 2024. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Truck's number for this recall is RVXX2402.
Consequence summaryA sudden loss of steering control increases the risk of a crash.
Mfr campaign numberRVXX2402
Potentially affected3502
Report received date2024-06-04T00:00:00.000
Fire risk when parkedNo

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Locate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.

2Isolate & Discontinue Use

If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.

3Claim Free Statutory Remedy

Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Volvo Trucks North America - Loss of Steering Control?

Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.

Q2:Can I get a full refund or free repair for this recall?

Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Rückrufendes UnternehmenVolvo Trucks North America
  • RisikostufeSTEERING
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Volvo Trucks North America - Volvo Trucks North America - Loss of Steering Control

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https://therecallfile.com/de/recalls/volvo-trucks-north-america-loss-of-steering-control/NHTSA-24V396000
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