Voluntary Recall of Electric Clothes Steamers Announced
Voluntary Recall of Electric Clothes Steamers Announced
Recalling Firm: Franzus
Grund für den Rückruf / Gefahr
TranslatedBurn - Not Fire-Related
Produktbeschreibung & Identifikation
TranslatedRelease # 85-044 WASHINGTON, D.C. -- In cooperation with the U.S. Consumer Product Safety Commission (CPSC) the Franzus Company Inc., now in Connecticut, today announced the voluntary recall of 188,000 "Wrinkles Away" Electric Clothes Steamers, Models WA-111 and WA-222. The company has information that some of these units, produced between July 1984 and December 1984, may be defective and present a burn hazard resulting from the spillage of boiling or hot water from the base. The company has received approximately fifty reports or complaints of product failure and injury. The reports stated that, without warning, the base and heater assembly separated from the product, spilling boiling of hot water onto the user. Many of the reports stated that the users sustained serious burn injuries from the hot water. The Wrinkles Away Clothes Steamer is a hand held electric appliance used at home or during travel to eliminate wrinkles in clothes. The product has a beige and brown colored plastic nozzle, a brown colored plastic cylinder body with handle, and a base heater assembly with electric cord. The recalled clothes steamer can be identified on the plastic base cap with the embossed model number "Cat. No. WA-111" or "Cat. No. WA-222", along with the company name and address. The product is sold by retail stores nationwide and by catalogue distributors. The WA-111 and WA-222 carry a suggested retail price of $22.95 and $26.95, respectively. The Franzus Company is offering to replace the recalled unit, free of charge, with a new unit having a back-up fastening device. The WA-111 and WA-222 models subject to recall include those units sold to consumers after July 1984, but do not include those units identified as Special Edition Models WA-111SE and WA-222SE. Owners who have recalled clothes steamer should stop using it immediately. To obtain a free replacement, owners should call Franzus at its toll-free number: (800) 706-7060. The company will provide a new unit to the consumer, along with reimbursement for mailing expenses from returning the recalled unit. Consumers who have questions or seek additional information should Information concerning this matter is also available to consumers on CPSC's toll-free hotline at 800-638-2772. A teletypewriter number for the hearing impaired is 800-638-6270
Betroffene Produkte
TranslatedWrinkles Away Electric Clothes Steamers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/1985/Voluntary-Recall-of-Electric-Clothes-Steamers-Announced |
| Title | Voluntary Recall of Electric Clothes Steamers Announced |
| Hazards › Name | Burn - Not Fire-Related |
| Products › Name | Wrinkles Away Electric Clothes Steamers |
| Products › Type | Steamers |
| Products › Category I D | 2153 |
| Recall I D | 4517 |
| Recall Date | 1985-09-17T00:00:00 |
| Description | Release # 85-044 WASHINGTON, D.C. -- In cooperation with the U.S. Consumer Product Safety Commission (CPSC) the Franzus Company Inc., now in Connecticut, today announced the voluntary recall of 188,000 "Wrinkles Away" Electric Clothes Steamers, Models WA-111 and WA-222. The company has information that some of these units, produced between July 1984 and December 1984, may be defective and present a burn hazard resulting from the spillage of boiling or hot water from the base. The company has received approximately fifty reports or complaints of product failure and injury. The reports stated that, without warning, the base and heater assembly separated from the product, spilling boiling of hot water onto the user. Many of the reports stated that the users sustained serious burn injuries from the hot water. The Wrinkles Away Clothes Steamer is a hand held electric appliance used at home or during travel to eliminate wrinkles in clothes. The product has a beige and brown colored plastic nozzle, a brown colored plastic cylinder body with handle, and a base heater assembly with electric cord. The recalled clothes steamer can be identified on the plastic base cap with the embossed model number "Cat. No. WA-111" or "Cat. No. WA-222", along with the company name and address. The product is sold by retail stores nationwide and by catalogue distributors. The WA-111 and WA-222 carry a suggested retail price of $22.95 and $26.95, respectively. The Franzus Company is offering to replace the recalled unit, free of charge, with a new unit having a back-up fastening device. The WA-111 and WA-222 models subject to recall include those units sold to consumers after July 1984, but do not include those units identified as Special Edition Models WA-111SE and WA-222SE. Owners who have recalled clothes steamer should stop using it immediately. To obtain a free replacement, owners should call Franzus at its toll-free number: (800) 706-7060. The company will provide a new unit to the consumer, along with reimbursement for mailing expenses from returning the recalled unit. Consumers who have questions or seek additional information should Information concerning this matter is also available to consumers on CPSC's toll-free hotline at 800-638-2772. A teletypewriter number for the hearing impaired is 800-638-6270 |
| Recall Number | 85044 |
| Manufacturers › Name | Franzus |
| Last Publish Date | 2015-02-02T00:00:00 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Voluntary Recall of Electric Clothes Steamers Announced?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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