Vivint Recalls Remotec Dimming Switch Modules Due to Shock Hazard (Recall Alert)
USVivint Recalls Remotec Dimming Switch Modules Due to Shock Hazard (Recall Alert)
Grund für den Rückruf / Gefahr
TranslatedThe module wiring is incorrectly installed, posing a shock hazard to consumers.
Produktbeschreibung & Identifikation
TranslatedThis recall involves Vivint's Remotec plug-in dimming and on/off switch module, model ZDS-100US. It was sold separately or in home automation alarm systems that remotely control lighting and home appliances and act as a repeater that amplifies wireless signals. The off-white module plugs into the wall and measures about 5 inches long at the top and 4 inches long at the bottom, 2.45 inches high at the center and 1.39 inches wide at bottom. It has electric outlets on both sides and signal strength indicators at the top. Recalled modules have the first four digits of the serial numbers ranging from 1115 through 1440. Remotec, model and serial numbers are printed in black on the rear of the dimming switch module.
Betroffene Produkte
TranslatedDimming switch modules
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2015/Vivint-Recalls-Remotec-Dimming-Switch-Modules |
| Title | Vivint Recalls Remotec Dimming Switch Modules Due to Shock Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15733.Vivint-Module-Front_800.jpg |
| Images › 1 › Caption | Remotec ZDS-100US dimming and switch module |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15733.Vivint-Module-Rear.jpg |
| Images › 2 › Caption | Remotec ZDS-100US model and serial number location |
| Hazards › Name | The module wiring is incorrectly installed, posing a shock hazard to consumers. |
| Injuries › Name | None |
| Products › Name | Dimming switch modules |
| Products › Type | Switches |
| Products › Category I D | 2164 |
| Products › Number Of Units | About 213,000 |
| Recall I D | 6402 |
| Remedies › Name | This recall remedy is no longer available. Destroy this product |
| Importers › Name | Vivint, Inc. of Provo, Utah |
| Retailers › Name | Authorized dealers nationwide and at www.vivint.com from April 2011 through October 2014 for about $50. |
| Recall Date | 2015-05-21T00:00:00 |
| Description | This recall involves Vivint's Remotec plug-in dimming and on/off switch module, model ZDS-100US. It was sold separately or in home automation alarm systems that remotely control lighting and home appliances and act as a repeater that amplifies wireless signals. The off-white module plugs into the wall and measures about 5 inches long at the top and 4 inches long at the bottom, 2.45 inches high at the center and 1.39 inches wide at bottom. It has electric outlets on both sides and signal strength indicators at the top. Recalled modules have the first four digits of the serial numbers ranging from 1115 through 1440. Remotec, model and serial numbers are printed in black on the rear of the dimming switch module. |
| Recall Number | 15733 |
| Remedy Options › Option | Replace |
| Consumer Contact | Vivint toll-free at (855) 759-8189 from 8 a.m. to 9 p.m. ET Monday through Friday or online at www.vivint.com and click on Product Recall for more information. |
| Last Publish Date | 2015-05-21T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Vivint Recalls Remotec Dimming Switch Modules Due to Shock Hazard (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Vivint Recalls Remotec Dimming Switch Modules Due to Shock Hazard (Recall Alert) Check if your household is affected: https://therecallfile.com/de/recalls/vivint-recalls-remotec-dimming-switch-modules-due-to-shock-hazard-reca/CPSC-15733
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