Visonic Recalls Amber Personal Emergency Response Pendants and Kits Due to Pendant Battery Failure
USVisonic Recalls Amber Personal Emergency Response Pendants and Kits Due to Pendant Battery Failure
Recalling Firm: Visonic Ltd., of Tel Aviv, Israel
Grund für den Rückruf / Gefahr
TranslatedAn accelerated circuit drain of the pendant battery can result in a decreased battery life and shorter than expected "low battery" warning period, from 30 days down to a nine day warning period.
Produktbeschreibung & Identifikation
TranslatedThis recall involves Visonic Amber Pendants MCT-212 GS LA S (315) ENR and Visonic Amber Kits GS LA (315) KIT2. The kits contain the pendant and a base station. The Visonic Amber personal miniature transmitter pendant enables the consumer to remotely signal their personal emergency response system to send a request for assistance. The pendant is off-white with a red oval-shaped button on the face. It measures about 1 1/2 inches long by 1 1/2 inches wide by 5/8 of an inch deep. The white, plastic base station measures 8 inches wide by 2 inches deep by 11 inches high, and has an emergency, call and status check button. A label on the back of the pendant lists the part number and serial number. Recalled pendants sold separately have part number 0-102511 and serial numbers 0114147681 through 2015044165, 2513325212 through 4313226157 and 4513346942 through 5113063274. Pendants sold as part of the kit have model number 0-102371 and serial numbers 0114147759 through 1713321693, 1913433218 through 3313297879 and 3713561718 through 5113063339.
Betroffene Produkte
TranslatedVisonic Amber Pendants and Visonic Amber Kits
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2015/Visonic-Recalls-Amber-Personal-Emergency-Response-Pendants-and-Kits |
| Title | Visonic Recalls Amber Personal Emergency Response Pendants and Kits Due to Pendant Battery Failure |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15018.pendant%2520800.jpg |
| Images › 1 › Caption | Pendant |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15018.pendant%2520model%2520number%2520800.jpg |
| Images › 2 › Caption | Pendant Model Number |
| Hazards › Name | An accelerated circuit drain of the pendant battery can result in a decreased battery life and shorter than expected "low battery" warning period, from 30 days down to a nine day warning period. |
| Injuries › Name | None reported. |
| Products › Name | Visonic Amber Pendants and Visonic Amber Kits |
| Products › Type | Personal Protection |
| Products › Category I D | 68215 |
| Products › Number Of Units | About 29,200 |
| Recall I D | 1853 |
| Remedies › Name | Consumers should immediately contact Visonic or their alarm service provider for instructions on receiving a replacement pendant. Until a new pendant is received, consumers should manually test their pendant regularly for low battery status. |
| Importers › Name | Visonic Inc., of Westford, Mass. |
| Retailers › Name | Leased by Life Alert Emergency Response to consumers who subscribed for alarm monitoring services from about May 2013 through July 2014. Retail price for the products are about $50 for the pendant, and between $220 and $240 for the kit. |
| Recall Date | 2014-10-30T00:00:00 |
| Description | This recall involves Visonic Amber Pendants MCT-212 GS LA S (315) ENR and Visonic Amber Kits GS LA (315) KIT2. The kits contain the pendant and a base station. The Visonic Amber personal miniature transmitter pendant enables the consumer to remotely signal their personal emergency response system to send a request for assistance. The pendant is off-white with a red oval-shaped button on the face. It measures about 1 1/2 inches long by 1 1/2 inches wide by 5/8 of an inch deep. The white, plastic base station measures 8 inches wide by 2 inches deep by 11 inches high, and has an emergency, call and status check button. A label on the back of the pendant lists the part number and serial number. Recalled pendants sold separately have part number 0-102511 and serial numbers 0114147681 through 2015044165, 2513325212 through 4313226157 and 4513346942 through 5113063274. Pendants sold as part of the kit have model number 0-102371 and serial numbers 0114147759 through 1713321693, 1913433218 through 3313297879 and 3713561718 through 5113063339. |
| Recall Number | 15018 |
| Manufacturers › Name | Visonic Ltd., of Tel Aviv, Israel |
| Remedy Options › Option | Replace |
| Consumer Contact | Visonic at (800) 223-0020 from 8:30 a.m. to 6 p.m. ET Monday through Friday, or online at www.visonic.com and click on North America and then Product News under the Solutions and Products tab for more information about the recall. |
| Last Publish Date | 2015-01-06T00:00:00 |
| Manufacturer Countries › Country | Israel |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Visonic Recalls Amber Personal Emergency Response Pendants and Kits Due to Pendant Battery Failure?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Übersicht
- Rückrufendes UnternehmenVisonic Ltd., of Tel Aviv, Israel
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🚨 SAFETY ALERT: Visonic Ltd., of Tel Aviv, Israel - Visonic Recalls Amber Personal Emergency Response Pendants and Kits Due to Pendant Battery Failure Check if your household is affected: https://therecallfile.com/de/recalls/visonic-recalls-amber-personal-emergency-response-pendants-and-kits-du/CPSC-15018
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