Vilo Home Recalls Marseille Dining Benches Due to Fall Hazard
USVilo Home Recalls Marseille Dining Benches Due to Fall Hazard
Recalling Firm: Golden Forest, of Vietnam
Grund für den Rückruf / Gefahr
TranslatedThe foam seat cushion and base can crack in the middle and cause the bench to collapse, posing a fall hazard.
Produktbeschreibung & Identifikation
TranslatedThe recall involves Marseille dining benches with four legs. The benches were sold in black and brown with beige linen seat cushions. The benches were made of rubber wood. The bench measures about 52 inches by 18 inches wide. The model number is VH1103 and can be found on the product label on the bottom of the bench.
Betroffene Produkte
TranslatedMarseille dining benches
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2018/Vilo-Home-Recalls-Marseille-Dining-Benches-Due-to-Fall-Hazard |
| Title | Vilo Home Recalls Marseille Dining Benches Due to Fall Hazard |
| Images › U R L | https://www.cpsc.gov/s3fs-public/589_1.jpeg |
| Images › Caption | Marseille dining bench |
| Hazards › Name | The foam seat cushion and base can crack in the middle and cause the bench to collapse, posing a fall hazard. |
| Injuries › Name | Vilo Home has received two reports of the benches cracking in the middle and collapsing. No injuries have been reported. |
| Products › Name | Marseille dining benches |
| Products › Number Of Units | About 200 |
| Recall I D | 8219 |
| Remedies › Name | Consumers should immediately stop using the recalled benches and contact Vilo Home for a full refund. |
| Importers › Name | Vilo Home Inc., Santa Fe Springs, Calif. |
| Retailers › Name | Amazon.com, Wayfair.com, Hayneedle.com and various home furnishing stores nationwide from June 2017 through September 2017 for about $150. |
| Recall Date | 2017-12-22T00:00:00 |
| Description | The recall involves Marseille dining benches with four legs. The benches were sold in black and brown with beige linen seat cushions. The benches were made of rubber wood. The bench measures about 52 inches by 18 inches wide. The model number is VH1103 and can be found on the product label on the bottom of the bench. |
| Distributors › Name | Vilo Home Inc., Santa Fe Springs, Calif. |
| Recall Number | 18071 |
| Manufacturers › Name | Golden Forest, of Vietnam |
| Remedy Options › Option | Refund |
| Consumer Contact | Vilo Home toll-free at 833-321-2715 from 9 a.m. to 4 p.m. PT Monday through Friday or email at service@vilohome.net. |
| Last Publish Date | 2017-12-22T00:00:00 |
| Manufacturer Countries › Country | Vietnam |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Vilo Home Recalls Marseille Dining Benches Due to Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Rückrufendes UnternehmenGolden Forest, of Vietnam
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🚨 SAFETY ALERT: Golden Forest, of Vietnam - Vilo Home Recalls Marseille Dining Benches Due to Fall Hazard Check if your household is affected: https://therecallfile.com/de/recalls/vilo-home-recalls-marseille-dining-benches-due-to-fall-hazard/CPSC-18071
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