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Australia ProductsSwimming pools ...

vidaXL Swimming Pool with Steel Frame

Name: vidaXL Swimming Pool with Steel Frame
Brand: vidaXL
SKU: AU-e35f3c28-f18c-49cb-942b-a9b00fc09068
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 14. Februar 2022Rückruf-ID: e35f3c28-f18c-49cb-942b-a9b00fc09068Kategorie: VerbraucherprodukteLand: Australien

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The liner of the pool can tear during use, which can cause the pool to drain.

Produktbeschreibung & Identifikation

Reason / Defects: The liner of the pool can tear during use, which can cause the pool to drain. Hazards: If the pool drains, this can increase the risk of a fall injury and cause damage to property. What to do: Consumer should immediately stop using the swimming pool and contact HB Commerce Pty Ltd, for instructions on how to return the product and receive a refund. For more information, consumers can email customer service at recall@vidaxl.com.au, call toll free at 02 7908 3317, or visit https://www.vidaxl.com.au/product-recalls.html for instructions on how to return the product and receive a refund.

Betroffene Produkte

vidaXL Swimming Pool with Steel Frame Available in Blue and Anthracite colour and in various sizes See attached product list for identifying numbers and photographs

Additional Source Details

Field	Value
Guid › #text	e35f3c28-f18c-49cb-942b-a9b00fc09068
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/vidaxl-swimming-pool-with-steel-frame
Pub Date	Mon, 14 Feb 2022 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/vidaXL%20Swimming%20Pool%20with%20Steel%20Frame%20%2893202%29.jpg?itok=Pv_66qBy

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought vidaXL Swimming Pool with Steel Frame?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

RisikostufeSwimming pools and spas (portable or inflatable)
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Offizielle Behördenwarnung

📢 Warnung teilen

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🚨 SAFETY ALERT: vidaXL Swimming Pool with Steel Frame

Check if your household is affected:
https://therecallfile.com/de/recalls/vidaxl-swimming-pool-with-steel-frame/AU-e35f3c28-f18c-49cb-942b-a9b00fc09068

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