CPSCGeneral Alert

Victory Innovations Recalls Electrostatic Sprayers with Lithium-ion Battery Packs Due to Fire and Explosion Hazards

Veröffentlicht: 3. Februar 2021Rückruf-ID: 21073Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The sprayer's rechargeable lithium-ion battery pack can overheat and melt, posing a risk of the product catching fire and/or exploding.

Produktbeschreibung & Identifikation

This recall involves Victory Innovations and Protexus-branded cordless handheld and backpack electrostatic sprayers used to disinfect surfaces. They come with a nozzle, nozzle wrench, tank, lithium-ion battery pack and a battery pack charger. The Victory Innovations cordless sprayers have a green and white exterior. The Victory Innovations logo appears on the front or the side of the green and white sprayers and model VP-20A or VP-20B appears on the battery pack. The Protexus logo appears on the front or the side of the black and white sprayers and model PX20A or PX20B appears on the battery back. Battery packs on recalled units have visible screw heads and a case with no parting lines.

Betroffene Produkte

Victory Innovations and Protexus Electrostatic Sprayers

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2021/Victory-Innovations-Recalls-Electrostatic-Sprayers-with-Lithium-ion-Battery-Packs-Due-to-Fire-and-Explosion-Hazards
TitleVictory Innovations Recalls Electrostatic Sprayers with Lithium-ion Battery Packs Due to Fire and Explosion Hazards
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/1-85114AM.png
Images › 1 › CaptionRecalled Victory Innovations sprayer's lithium ion battery
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/2-85127AM.png
Images › 2 › CaptionRecalled Protexus sprayer's lithium ion battery
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/3-85136AM.png
Images › 3 › CaptionRecalled Victory Innovations cordless electrostatic sprayer–handheld
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/4-85146AM.png
Images › 4 › CaptionRecalled Victory Innovations backpack sprayer
Images › 5 › U R Lhttps://www.cpsc.gov/s3fs-public/5-85155AM.png
Images › 5 › CaptionRecalled Victory Innovations backpack sprayer –equipped
Images › 6 › U R Lhttps://www.cpsc.gov/s3fs-public/6-85203AM.png
Images › 6 › CaptionModel VP-20A or VP-20B is printed on the Victory Innovations' battery pack' label.
Images › 7 › U R Lhttps://www.cpsc.gov/s3fs-public/7-85213AM.png
Images › 7 › CaptionBattery packs on recalled units have visible screw heads and a case with no parting lines.
Images › 8 › U R Lhttps://www.cpsc.gov/s3fs-public/8-85219AM.png
Images › 8 › CaptionRecalled Protexus handheld sprayer
Images › 9 › U R Lhttps://www.cpsc.gov/s3fs-public/9-85227AM.png
Images › 9 › CaptionRecalled Protexus backpack sprayer
Images › 10 › U R Lhttps://www.cpsc.gov/s3fs-public/10-85236AM.png
Images › 10 › CaptionModel PX20A or PX20B is printed on the Protexus battery pack' label.
Hazards › NameThe sprayer's rechargeable lithium-ion battery pack can overheat and melt, posing a risk of the product catching fire and/or exploding.
Injuries › NameVictory Innovations has received 37 reports of the lithium-ion battery pack in the electrostatic sprayers overheating, catching on fire or exploding, some of which resulted in property damage. No injuries have been reported.
Products › NameVictory Innovations and Protexus Electrostatic Sprayers
Products › Number Of UnitsAbout 405,000 (In addition, 27,000 in Canada)
Recall I D8991
Remedies › NameConsumers should immediately stop using the recalled sprayers, remove the battery pack and dispose it in accordance with local laws for disposal of lithium-ion batteries, and contact Victory Innovations for a free replacement battery pack, including shipping.
Importers › NameVictory Innovations, of Twinsburg, Ohio
Retailers › NameChemical and cleaning supply distributors nationwide and online at Amazon.com, SupplyWorks.com (Home Depot Pro Institutional) and Staples.com from January 2016 through November 2020 for between $100 and $150.
Recall Date2021-02-03T00:00:00
DescriptionThis recall involves Victory Innovations and Protexus-branded cordless handheld and backpack electrostatic sprayers used to disinfect surfaces. They come with a nozzle, nozzle wrench, tank, lithium-ion battery pack and a battery pack charger. The Victory Innovations cordless sprayers have a green and white exterior. The Victory Innovations logo appears on the front or the side of the green and white sprayers and model VP-20A or VP-20B appears on the battery pack. The Protexus logo appears on the front or the side of the black and white sprayers and model PX20A or PX20B appears on the battery back. Battery packs on recalled units have visible screw heads and a case with no parting lines.
Recall Number21073
Remedy Options › OptionReplace
Inconjunctions › U R Lhttps://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2021/74861r-eng.php
Consumer ContactVictory Innovations toll-free at 888-674-2482 Monday to Friday from 8 a.m. to 5 p.m. ET, email at ES-Sprayerbatteryrecall@stericycle.com or online at www.victoryinnovations.com and click on Battery Recall for more information.
Last Publish Date2021-02-03T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Victory Innovations Recalls Electrostatic Sprayers with Lithium-ion Battery Packs Due to Fire and Explosion Hazards?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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