Vicks Sinus Steam Inhaler (Vih200cv1)
CanadaVicks Sinus Steam Inhaler (Vih200cv1)
Recalling Firm: Medical devices
Grund für den Rückruf / Gefahr
TranslatedUnauthorised device
Produktbeschreibung & Identifikation
TranslatedConsumers are requested to hold on to the product and to call or email the consumer relations team at Kaz USA Inc., a Helen of Troy Company for questions related to their device. Consumer relations number (toll free): 1-800-827-6712 Weblink: https://www.helenoftroy.com/CONTACT-US/Email: bwconsumersupport@cs.helenoftroy.com
Betroffene Produkte
TranslatedVicks Sinus Steam Inhaler (Vih200cv1)
Additional Source Details
| Field | Value |
|---|---|
| N I D | 81644 |
| U R L | https://recalls-rappels.canada.ca/en/alert-recall/vicks-sinus-steam-inhaler-vih200cv1 |
| Issue | Unauthorised device |
| Title | Vicks Sinus Steam Inhaler (Vih200cv1) |
| Product | Vicks Sinus Steam Inhaler (Vih200cv1) |
| Archived | 0 |
| Category | Ear, nose and throat |
| Last updated | 2026-03-10 |
| Organization | Medical devices |
| Recall class | Type II |
| What you should do | Consumers are requested to hold on to the product and to call or email the consumer relations team at Kaz USA Inc., a Helen of Troy Company for questions related to their device. Consumer relations number (toll free): 1-800-827-6712 Weblink: https://www.helenoftroy.com/CONTACT-US/Email: bwconsumersupport@cs.helenoftroy.com |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Vicks Sinus Steam Inhaler (Vih200cv1)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Übersicht
- Rückrufendes UnternehmenMedical devices
- RisikostufeType II
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🚨 SAFETY ALERT: Medical devices - Vicks Sinus Steam Inhaler (Vih200cv1) Check if your household is affected: https://therecallfile.com/de/recalls/vicks-sinus-steam-inhaler-vih200cv1/CANADA-81644
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