Verkazia eye drops: Out of Specification, foreign matter.
CanadaVerkazia eye drops: Out of Specification, foreign matter.
Recalling Firm: Drugs and health products
Grund für den Rückruf / Gefahr
TranslatedProduct safety
Produktbeschreibung & Identifikation
TranslatedIf you see particulate matter (e.g. crystal-like particles) in the vials or if your eye symptoms worsen, stop using the product and consult your pharmacist to obtain a replacement as soon as possible.Consult a health care professional if you have taken a recalled product and have health concerns.Contact McKesson Specialized Distribution by calling 1-877-827-1306 or emailing msd.support@mckesson.ca if you have questions about the recall.Report any health product-related side effects or complaints to Health Canada.
Betroffene Produkte
TranslatedVerkazia
Additional Source Details
| Field | Value |
|---|---|
| N I D | 63594 |
| U R L | https://recalls-rappels.canada.ca/en/alert-recall/verkazia-eye-drops-out-specification-foreign-matter |
| Issue | Product safety |
| Title | Verkazia eye drops: Out of Specification, foreign matter. |
| Product | Verkazia |
| Archived | 0 |
| Category | Drugs |
| Last updated | 2021-11-15 |
| Organization | Drugs and health products |
| Recall class | Type II |
| What you should do | If you see particulate matter (e.g. crystal-like particles) in the vials or if your eye symptoms worsen, stop using the product and consult your pharmacist to obtain a replacement as soon as possible.Consult a health care professional if you have taken a recalled product and have health concerns.Contact McKesson Specialized Distribution by calling 1-877-827-1306 or emailing msd.support@mckesson.ca if you have questions about the recall.Report any health product-related side effects or complaints to Health Canada. |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Verkazia eye drops: Out of Specification, foreign matter.?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Übersicht
- Rückrufendes UnternehmenDrugs and health products
- RisikostufeType II
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🚨 SAFETY ALERT: Drugs and health products - Verkazia eye drops: Out of Specification, foreign matter. Check if your household is affected: https://therecallfile.com/de/recalls/verkazia-eye-drops-out-of-specification-foreign-matter/CANADA-63594
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