Various multivitamins and supplements distributed across Canada are being recalled because they may contain metal fibres
CanadaVarious multivitamins and supplements distributed across Canada are being recalled because they may contain metal fibres
Recalling Firm: Communications and Public Affairs Branch
Grund für den Rückruf / Gefahr
TranslatedProduct safety
Produktbeschreibung & Identifikation
TranslatedVerify if your product is affected. If yes, stop using the recalled product.Consult your healthcare practitioner if you have used the affected product and have concerns about your health.If you have purchased an affected product, return it to your local pharmacy for proper disposal.Contact the responsible licence holder if you have any questions about the recall, as described below:For Kirkland Signature, Life, Option+, Webber Naturals, Wellness by London Drugs, Equate and Wellquest brand products contact the licence holder WN Pharmaceuticals Ltd. at 1-800-430-7898 or by email at wncustservice@factorsgroup.com.For VegiDay brand products contact Assured Natural Distribution Inc. at 1-888-826-9625 or by email at customercare@assurednatural.com.For Natural Factors brand products contact Natural Factors Nutritional Products Ltd. at 1-800-663-8900 (ENG), 1-844-395-8570 (FR), or by email at customerservicenf@naturalfactors.com.Report any health product-related side effects or complaints to Health Canada.
Betroffene Produkte
TranslatedVarious multivitamins and supplements sold under the following brand names: Kirkland Signature, Life, Option+, Webber Naturals, Wellness by London Drugs, Equate, Wellquest, VegiDay, and Natural Factors.
Additional Source Details
| Field | Value |
|---|---|
| N I D | 75872 |
| U R L | https://recalls-rappels.canada.ca/en/alert-recall/various-multivitamins-and-supplements-distributed-across-canada-are-being-recalled |
| Issue | Product safety |
| Title | Various multivitamins and supplements distributed across Canada are being recalled because they may contain metal fibres |
| Product | Various multivitamins and supplements sold under the following brand names: Kirkland Signature, Life, Option+, Webber Naturals, Wellness by London Drugs, Equate, Wellquest, VegiDay, and Natural Factors. |
| Archived | 0 |
| Category | Natural health products |
| Last updated | 2024-07-26 |
| Organization | Communications and Public Affairs Branch |
| What you should do | Verify if your product is affected. If yes, stop using the recalled product.Consult your healthcare practitioner if you have used the affected product and have concerns about your health.If you have purchased an affected product, return it to your local pharmacy for proper disposal.Contact the responsible licence holder if you have any questions about the recall, as described below:For Kirkland Signature, Life, Option+, Webber Naturals, Wellness by London Drugs, Equate and Wellquest brand products contact the licence holder WN Pharmaceuticals Ltd. at 1-800-430-7898 or by email at wncustservice@factorsgroup.com.For VegiDay brand products contact Assured Natural Distribution Inc. at 1-888-826-9625 or by email at customercare@assurednatural.com.For Natural Factors brand products contact Natural Factors Nutritional Products Ltd. at 1-800-663-8900 (ENG), 1-844-395-8570 (FR), or by email at customerservicenf@naturalfactors.com.Report any health product-related side effects or complaints to Health Canada. |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Various multivitamins and supplements distributed across Canada are being recalled because they may contain metal fibres?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Communications and Public Affairs Branch - Various multivitamins and supplements distributed across Canada are being recalled because they may contain metal fibres Check if your household is affected: https://therecallfile.com/de/recalls/various-multivitamins-and-supplements-distributed-across-canada-are-be/CANADA-75872
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