Ushio America Recalls Indiglow LED T8 Lamps Due to Injury Hazard
USUshio America Recalls Indiglow LED T8 Lamps Due to Injury Hazard
Grund für den Rückruf / Gefahr
TranslatedThe recalled lamps can overheat causing the glass tube to fall and strike those standing nearby, posing an injury hazard.
Produktbeschreibung & Identifikation
TranslatedThis recall involves Ushio America's Indiglow LED T8 backlight lamps, with a 4ft. tube. The lamps are direct drop-in replacements for 30W and 32W T8 fluorescent tubes. The firm name USHIO and brand name Indiglow are on the lamp. The manufacturing date code is imprinted on the silver aluminum end cap of the lamp indicated by 16xx or 17xx.
Betroffene Produkte
TranslatedIndiglow LED T8 Lamps
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2020/Ushio-America-Recalls-Indiglow-LED-T8-Lamps-Due-to-Injury-Hazard |
| Title | Ushio America Recalls Indiglow LED T8 Lamps Due to Injury Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/55.png |
| Images › 1 › Caption | Recalled Indiglow LED T8 Lamps Showing interior LED strip |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/66.png |
| Images › 2 › Caption | Recalled Indiglow LED T8 Lamp Showing Date Code Location |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/77.png |
| Images › 3 › Caption | Recalled Indiglow LED T8 Lamp Showing Company Logo and Brand |
| Hazards › Name | The recalled lamps can overheat causing the glass tube to fall and strike those standing nearby, posing an injury hazard. |
| Injuries › Name | Ushio America has received reports of five incidents involving the lamp tubes overheating and falling to the ground. No injuries have been reported. |
| Products › Name | Indiglow LED T8 Lamps |
| Products › Number Of Units | About 3,000 |
| Recall I D | 8831 |
| Remedies › Name | Consumers should immediately stop using Ushio America T8 Indiglow LED lamps and contact the firm for a full refund or a free replacement lamp. Ushio America is contacting all known purchasers directly. |
| Importers › Name | Ushio America Inc., of Cypress, Calif. |
| Retailers › Name | Candela Corporation, Bulb America, Atlanta Light Bulbs, Dial Electric, Television Production Services, and, 1000 bulbs.com, and distributors nationwide and online at Ushio.com from March 2017 through March 2018 for about $25. |
| Recall Date | 2020-06-10T00:00:00 |
| Description | This recall involves Ushio America's Indiglow LED T8 backlight lamps, with a 4ft. tube. The lamps are direct drop-in replacements for 30W and 32W T8 fluorescent tubes. The firm name USHIO and brand name Indiglow are on the lamp. The manufacturing date code is imprinted on the silver aluminum end cap of the lamp indicated by 16xx or 17xx. |
| Recall Number | 20134 |
| Remedy Options › 1 › Option | Refund |
| Remedy Options › 2 › Option | Replace |
| Consumer Contact | Ushio America at 800-838-7446 between 6 a.m. to 4 p.m. PT Monday through Friday, via email to customerservice@ushio.com, or online at www.Ushio.com and click on Product Recalls at the top of the Home Page or visit https://www.ushio.com/ushio-indiglow-led-t8-recall-information/ for more information. |
| Last Publish Date | 2020-06-10T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Ushio America Recalls Indiglow LED T8 Lamps Due to Injury Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Ushio America Recalls Indiglow LED T8 Lamps Due to Injury Hazard Check if your household is affected: https://therecallfile.com/de/recalls/ushio-america-recalls-indiglow-led-t8-lamps-due-to-injury-hazard/CPSC-20134
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