U.S. Boiler Company Recalls Gas-Fired Hot Water Residential Boilers Due to Carbon Monoxide Poisoning Hazard
USU.S. Boiler Company Recalls Gas-Fired Hot Water Residential Boilers Due to Carbon Monoxide Poisoning Hazard
Recalling Firm: U.S. Boiler Company LLC, of Lancaster, Pennsylvania
Grund für den Rückruf / Gefahr
TranslatedThe blocked vent switch (BVS) can fail to shut down the burners if the boilers are installed at altitudes above 5,400 feet and the vent system becomes blocked. In such an event, the boiler can emit excessive amounts of carbon monoxide into the home, posing a carbon monoxide (CO) poisoning hazard to consumers.
Produktbeschreibung & Identifikation
TranslatedThis recall involves gas-fired residential boilers with brand names U.S. Boiler, New Yorker Boiler, Advantage, FORCE and Archer. The following boiler models that are currently installed at altitudes greater than 5,400 ft. above sea level are part of this recall. The U.S. boiler ES2 and Series 3 models are blue with a black top front and black vents on the front. The logo is located on the black top front of the boiler. The X-2 model has a solid teal color. The logo is located in the front middle of the boiler. The Lancer model is gray with a blue top. The logo is located in the front middle of the boiler. The Force G-3 model is solid gray. The logo is located in the front middle of the boiler. The CGE and CGF models are solid green The logo is located in the front middle of the boiler. The model and serial numbers are located on the boiler rating plate, which is on the top panel of the ES2 and Series 3 models, and on the inside vestibule (behind removable door) on the right side panel for X-2, CG-F, CG-E, AG , Force and Archer models. All of the models are about 40 inches tall from the floor to the top of the jacket. U.S. Boiler ES2 models ES23, ES24, ES25, ES26, ES27, ES28, ES29 (with or without "-N" or "-P" suffix) U.S. Boiler Series 3 models 303, 304, 305, 306, 307, 308, 309 (with or without "-N" or "-P" suffix) U.S. Boiler X-2 models X-202, X-203, X-204, X-205, X-206, X-207, X-208, X-209 New Yorker CG-E models CG30E, CG40E, CG50E, CG60E, CG70E, CG80E, CG90E New Yorker CG-F models CG20F, CG30F, CG40F, CG50F, CG60F, CG70F, CG80F, CG90F Advantage AG models AG3, AG4, AG5, AG6 FORCE models FORCE02E, FORCE03E, FORCE04E, FORCE05E, FORCE06E, FORCE07E, FORCE08E, FORCE09E Archer Boilers Lancer models LCR-2-038, LCR-3-068, LCR-4-102, LCR-5-136, LCR-6-170
Betroffene Produkte
TranslatedU.S. Boiler, New Yorker Boiler, Advantage, FORCE and Archer brand gas-fired hot water residential boilers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/US-Boiler-Company-Recalls-Gas-Fired-Hot-Water-Residential-Boilers-Due-to-Carbon-Monoxide-Poisoning-Hazard |
| Title | U.S. Boiler Company Recalls Gas-Fired Hot Water Residential Boilers Due to Carbon Monoxide Poisoning Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/es2boilermain.png |
| Images › 1 › Caption | Recalled ES2Boiler |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/s3boiler.png |
| Images › 2 › Caption | Recalled Series 3 Boiler |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/X2boier.png |
| Images › 3 › Caption | Recalled X2 Boiler |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/CGE-CGF-boiler.png |
| Images › 4 › Caption | Recalled CG-E // CG-F Boiler |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/advantageboiler.png |
| Images › 5 › Caption | Recalled Advantage Boiler |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/forceboiler.png |
| Images › 6 › Caption | Recalled Force Boiler |
| Images › 7 › U R L | https://www.cpsc.gov/s3fs-public/label-boiler.png |
| Images › 7 › Caption | Rating Plate with arrow to serial number and model information |
| Hazards › Name | The blocked vent switch (BVS) can fail to shut down the burners if the boilers are installed at altitudes above 5,400 feet and the vent system becomes blocked. In such an event, the boiler can emit excessive amounts of carbon monoxide into the home, posing a carbon monoxide (CO) poisoning hazard to consumers. |
| Injuries › Name | None reported. |
| Products › Name | U.S. Boiler, New Yorker Boiler, Advantage, FORCE and Archer brand gas-fired hot water residential boilers |
| Products › Number Of Units | About 2,500 |
| Recall I D | 9894 |
| Remedies › Name | Consumers with the recalled boilers should immediately contact U.S. Boiler to receive a free repair that includes a free replacement main burner gas orifice and a free replacement blocked vent switch if needed. Consumers who continue use of the boilers while awaiting repair should have working carbon monoxide alarms outside of sleeping areas and on each floor of the home. |
| Retailers › Name | Independent heating and plumbing contractors and wholesale distributors nationwide from February 2009 through November 2023 for between $2,000 and $4,000. |
| Recall Date | 2024-03-14T00:00:00 |
| Description | This recall involves gas-fired residential boilers with brand names U.S. Boiler, New Yorker Boiler, Advantage, FORCE and Archer. The following boiler models that are currently installed at altitudes greater than 5,400 ft. above sea level are part of this recall. The U.S. boiler ES2 and Series 3 models are blue with a black top front and black vents on the front. The logo is located on the black top front of the boiler. The X-2 model has a solid teal color. The logo is located in the front middle of the boiler. The Lancer model is gray with a blue top. The logo is located in the front middle of the boiler. The Force G-3 model is solid gray. The logo is located in the front middle of the boiler. The CGE and CGF models are solid green The logo is located in the front middle of the boiler. The model and serial numbers are located on the boiler rating plate, which is on the top panel of the ES2 and Series 3 models, and on the inside vestibule (behind removable door) on the right side panel for X-2, CG-F, CG-E, AG , Force and Archer models. All of the models are about 40 inches tall from the floor to the top of the jacket. U.S. Boiler ES2 models ES23, ES24, ES25, ES26, ES27, ES28, ES29 (with or without "-N" or "-P" suffix) U.S. Boiler Series 3 models 303, 304, 305, 306, 307, 308, 309 (with or without "-N" or "-P" suffix) U.S. Boiler X-2 models X-202, X-203, X-204, X-205, X-206, X-207, X-208, X-209 New Yorker CG-E models CG30E, CG40E, CG50E, CG60E, CG70E, CG80E, CG90E New Yorker CG-F models CG20F, CG30F, CG40F, CG50F, CG60F, CG70F, CG80F, CG90F Advantage AG models AG3, AG4, AG5, AG6 FORCE models FORCE02E, FORCE03E, FORCE04E, FORCE05E, FORCE06E, FORCE07E, FORCE08E, FORCE09E Archer Boilers Lancer models LCR-2-038, LCR-3-068, LCR-4-102, LCR-5-136, LCR-6-170 |
| Recall Number | 24161 |
| Manufacturers › Name | U.S. Boiler Company LLC, of Lancaster, Pennsylvania |
| Remedy Options › Option | Repair |
| Consumer Contact | U.S. Boiler toll-free at 888-432-8887 from 8 a.m. to 5 p.m. ET Monday through Friday, email at info@usboiler.net, or online at https://s3-us-west-2.amazonaws.com/catsy.782/high+altitude+homeowner+recall+letter3.pdf or usboiler.net, archerboiler.com, or newyorkerboiler.com and click on "Safety Recall Information: High Altitude Gas Boilers" on the home page for more information. |
| Last Publish Date | 2024-03-14T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought U.S. Boiler Company Recalls Gas-Fired Hot Water Residential Boilers Due to Carbon Monoxide Poisoning Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: U.S. Boiler Company LLC, of Lancaster, Pennsylvania - U.S. Boiler Company Recalls Gas-Fired Hot Water Residential Boilers Due to Carbon Monoxide Poisoning Hazard Check if your household is affected: https://therecallfile.com/de/recalls/u-s-boiler-company-recalls-gas-fired-hot-water-residential-boilers-due/CPSC-24161
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