Two-stage LPG gas pressure regulator for Snowy River and Newgen caravans
AustraliaTwo-stage LPG gas pressure regulator for Snowy River and Newgen caravans
Grund für den Rückruf / Gefahr
TranslatedThe diaphragm inside the gas regulator can fail, causing the regulator to leak LPG gas.
Produktbeschreibung & Identifikation
TranslatedReason / Defects: The diaphragm inside the gas regulator can fail, causing the regulator to leak LPG gas. Hazards: Risk of serious injury or death if the gas leaks near an ignition source and causes an explosion or fire. Risk of serious injury or death by asphyxiation if the leak causes a build-up of gas in an enclosed space. Incidents of the regulator failing and leaking LPG gas have occurred. What to do: Stop using the regulator immediately and ensure both gas bottle and regulator are turned off. Contact Regent RV via the customer portal link below to arrange for a licenced gas fitter to replace the regulator free of charge. For further information or assistance with this recall, please contact Regent RV. Contact Regent RV Call 1800 485 031 Email recall@snowyrivercaravans.com.au for Snowy River Caravans or recall@newgencaravans.com.au for NewGen caravans Customer portal link https://snowyrivercaravans.com.au/recall-lookup-chassis-search/
Betroffene Produkte
TranslatedCompact metal regulator fitted to the gas system of Snowy River and Newgen caravans. Model: RV-One HDJYF1001-1 AGA approval: 9191 The regulator is mounted on the A-frame at the front of the caravan, between the gas cylinders and the body of the van and is connected to the cylinders by flexible pigtail hoses. Please see attached list of chassis numbers with affected regulators. The chassis number is engraved on the A-Frame and on the compliance plate inside the tunnel boot.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 697df50a-1c34-4b34-a7ee-4cfc7c9b0508 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/two-stage-lpg-gas-pressure-regulator-for-snowy-river-and-newgen-caravans |
| Pub Date | Mon, 17 Aug 2026 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Regulator%20front.jpg?itok=8_E5ilX3 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Two-stage LPG gas pressure regulator for Snowy River and Newgen caravans?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Übersicht
- Risikostufe["Gas products and appliances","Caravan, motorhome and camper accessories"]
- DistributionAustralia
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🚨 SAFETY ALERT: Two-stage LPG gas pressure regulator for Snowy River and Newgen caravans Check if your household is affected: https://therecallfile.com/de/recalls/two-stage-lpg-gas-pressure-regulator-for-snowy-river-and-newgen-carava/AU-697df50a-1c34-4b34-a7ee-4cfc7c9b0508
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