CPSCGeneral Alert

True Manufacturing Recalls Commercial Refrigerators with Secop Compressors Due to Fire Hazard

Veröffentlicht: 2. Mai 2024Rückruf-ID: 24219Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Grund für den Rückruf / Gefahr

The recalled commercial refrigerators with Secop Compressors can fail in a manner causing the compressor to overheat, posing a fire hazard.

Produktbeschreibung & Identifikation

This recall involves commercial refrigerators with Secop compressors with model number NLE11MN. The recalled Secop Compressors installed in True Commercial Refrigerators were sold through corporate channels to commercial customers and to the commercial food service companies. The recalled commercial refrigerators are both black and stainless steel in color, and have configurations with double, triple, and sliding doors. The model and serial numbers are printed on a label located inside the commercial refrigerator cabinet by the left door. The following refrigerator models and serial numbers are included in this recall: Refrigerator Model First serial number Last serial number GDIM-49NT 9466976 10040916 GDM-45 9344197 10010080 GDM-47 9300299 10010063 GDM-47FC 9344301 10010081 GDM-47RL 9342885 10049968 GDM-49 9301457 10009796 GDM-49FC 9343416 9994430 GDM-49RL 9347552 10049976 GDM-69 9302194 10049977 GDM-69FC 9368706 10042783 GDM-72 9303855 10048931 GDM-72FC 9346330 10048907 T-49G 9789525 9872836 TSD-47 9364752 10042789 TSD-47G 9342889 10049972

Betroffene Produkte

Commercial Refrigerators with Secop Compressors

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2024/True-Manufacturing-Recalls-Commercial-Refrigerators-with-Secop-Compressors-Due-to-Fire-Hazard
TitleTrue Manufacturing Recalls Commercial Refrigerators with Secop Compressors Due to Fire Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/T-49G.png
Images › 1 › CaptionRecalled True Commercial Refrigerator with Secop Compressors, model number T-49G
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/GDIM-49NT.png
Images › 2 › CaptionRecalled True Commercial Refrigerator with Secop Compressors, model number GDIM-49NT
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/GDM-72.png
Images › 3 › CaptionRecalled True Commercial Refrigerator with Secop Compressors, model number GDM-72
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/GDM-GDM-49.png
Images › 4 › CaptionRecalled True Commercial Refrigerator with Secop Compressors, model number GDM GDM-49
Images › 5 › U R Lhttps://www.cpsc.gov/s3fs-public/TSD-47.png
Images › 5 › CaptionRecalled True Commercial Refrigerator with Secop Compressors, model number TSD-47
Images › 6 › U R Lhttps://www.cpsc.gov/s3fs-public/model-NLE11MN.png
Images › 6 › CaptionSECOP Compressor with model number NLE11MN
Hazards › NameThe recalled commercial refrigerators with Secop Compressors can fail in a manner causing the compressor to overheat, posing a fire hazard.
Injuries › NameThe firm has received 14 reports of fires resulting in property damage. No injuries have been reported.
Products › NameCommercial Refrigerators with Secop Compressors
Products › Number Of UnitsAbout 29,200 (In addition, about 50 were sold in Mexico)
Recall I D9940
Remedies › NameConsumers should immediately stop using commercial refrigerators with Secop compressors with model number NLE11MN, and contact True Manufacturing for a free repair. The original Secop ePTC starter in the compressor with the RSCR motor configuration will be replaced with the CSIR motor configuration. Consumers can register their unit for retrofit at www.true-secopcompressor-retrofit.com or www.true-secopcompressor-recall.com, and an on-site service visit by a technician will be scheduled. True Manufacturing is contacting all known purchasers directly.
Retailers › NameDirectly to commercial food service businesses by dealers and distributors from January 2018 through June 2020 for between $3,000 and $8,000.
Recall Date2024-05-02T00:00:00
DescriptionThis recall involves commercial refrigerators with Secop compressors with model number NLE11MN. The recalled Secop Compressors installed in True Commercial Refrigerators were sold through corporate channels to commercial customers and to the commercial food service companies. The recalled commercial refrigerators are both black and stainless steel in color, and have configurations with double, triple, and sliding doors. The model and serial numbers are printed on a label located inside the commercial refrigerator cabinet by the left door. The following refrigerator models and serial numbers are included in this recall: Refrigerator Model First serial number Last serial number GDIM-49NT 9466976 10040916 GDM-45 9344197 10010080 GDM-47 9300299 10010063 GDM-47FC 9344301 10010081 GDM-47RL 9342885 10049968 GDM-49 9301457 10009796 GDM-49FC 9343416 9994430 GDM-49RL 9347552 10049976 GDM-69 9302194 10049977 GDM-69FC 9368706 10042783 GDM-72 9303855 10048931 GDM-72FC 9346330 10048907 T-49G 9789525 9872836 TSD-47 9364752 10042789 TSD-47G 9342889 10049972
Recall Number24219
Manufacturers › 1 › NameSecop GmbH, of Germany (compressors
Manufacturers › 2 › NameTrue Manufacturing Co. Inc., of O'Fallon, Missouri (refrigerators)
Remedy Options › OptionRepair
Inconjunctions › U R Lhttps://alertas.gob.mx/detallealerta.php?site=RAR&alerta=984
Consumer ContactTrue Manufacturing toll-free at 855-203-0185 from 8 a.m. to 4:30 p.m. CT Monday through Friday, email at info@true-secopcompressor-retrofit.com, or online at www.true-secopcompressor-retrofit.com or www.true-secopcompressor-recall.com for more information, or at www.truemfg.com and click on the "Recall" quick link.
Last Publish Date2024-05-02T00:00:00
Manufacturer Countries › 1 › CountrySlovakia
Manufacturer Countries › 2 › CountryChina
Manufacturer Countries › 3 › CountryUnited States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought True Manufacturing Recalls Commercial Refrigerators with Secop Compressors Due to Fire Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Rückrufendes UnternehmenSecop GmbH, of Germany (compressors, True Manufacturing Co. Inc., of O'Fallon, Missouri (refrigerators)
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Secop GmbH, of Germany (compressors, True Manufacturing Co. Inc., of O'Fallon, Missouri (refrigerators) - True Manufacturing Recalls Commercial Refrigerators with Secop Compressors Due to Fire Hazard

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https://therecallfile.com/de/recalls/true-manufacturing-recalls-commercial-refrigerators-with-secop-compres/CPSC-24219
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