TriDerma Recalls Pain Relief Cream Due to Failure to Meet Child Resistant Closure Requirement; Risk of Poisoning (Recall Alert)
USTriDerma Recalls Pain Relief Cream Due to Failure to Meet Child Resistant Closure Requirement; Risk of Poisoning (Recall Alert)
Recalling Firm: TriDerma, of Corona, Calif.
Grund für den Rückruf / Gefahr
TranslatedThe packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain relieving cream contains lidocaine, posing a risk of poisoning to young children if they put it on their skin or ingest it.
Produktbeschreibung & Identifikation
TranslatedThis recall involves TriDerma Pain Relief Cream with 4% Lidocaine in a jar and tube. The 4 ounce jar is white with a lime green and pink printed label and has a white dome cap. The 2.2 ounce tube is white with a lime green and pink printed label. The lot numbers and expiration dates of the affected products can be found on the bottom of the jar and on the front of the crimped end of the tube. "TriDerma Pain Relief Cream" is printed on the jar and tube. Lot Number Expiration Date 21088 04/2021 20189 04/2021 0738F02A 06/2021 0738F04A 06/2021 0738F04B 06/2021 0738F04C 06/2021 0739A22A 01/2022 0739A22B 01/2022 0739A23A 01/2022
Betroffene Produkte
TranslatedPain Relief Cream with Lidocaine
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/TriDerma-Recalls-Pain-Relief-Cream-Due-to-Failure-to-Meet-Child-Resistant-Closure-Requirement-Risk-of-Poisoning-Recall-Alert |
| Title | TriDerma Recalls Pain Relief Cream Due to Failure to Meet Child Resistant Closure Requirement; Risk of Poisoning (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Triderma_1.PNG |
| Images › 1 › Caption | Recalled TriDerma Pain Relief Cream with Lidocaine in 4 ounce jar |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Triderma_2.jpg |
| Images › 2 › Caption | Recalled TriDerma Pain Relief Cream with Lidocaine in 2.2 ounce tube |
| Hazards › Name | The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain relieving cream contains lidocaine, posing a risk of poisoning to young children if they put it on their skin or ingest it. |
| Injuries › Name | None reported. |
| Products › Name | Pain Relief Cream with Lidocaine |
| Products › Number Of Units | About 410 |
| Recall I D | 8545 |
| Remedies › Name | Consumers should immediately store the topical anesthetic in a safe location, out of reach of children and contact TriDerma for a free replacement child-resistant cap. TriDerma is contacting all known purchasers directly. |
| Retailers › Name | www.triderma.com from January 2018 through April 2019 for about $22 for the jar and about $15 for the tube. |
| Recall Date | 2019-04-25T00:00:00 |
| Description | This recall involves TriDerma Pain Relief Cream with 4% Lidocaine in a jar and tube. The 4 ounce jar is white with a lime green and pink printed label and has a white dome cap. The 2.2 ounce tube is white with a lime green and pink printed label. The lot numbers and expiration dates of the affected products can be found on the bottom of the jar and on the front of the crimped end of the tube. "TriDerma Pain Relief Cream" is printed on the jar and tube. Lot Number Expiration Date 21088 04/2021 20189 04/2021 0738F02A 06/2021 0738F04A 06/2021 0738F04B 06/2021 0738F04C 06/2021 0739A22A 01/2022 0739A22B 01/2022 0739A23A 01/2022 |
| Distributors › Name | TriDerma, of Corona, Calif. |
| Recall Number | 19742 |
| Manufacturers › Name | TriDerma, of Corona, Calif. |
| Remedy Options › Option | Replace |
| Consumer Contact | TriDerma at 800-279-7282 from 7 a.m. to 4:30 p.m. PT Monday to Friday, email at marilyn@triderma.com or online at www.triderma.com and click on Customer Service for more information. |
| Last Publish Date | 2019-04-25T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought TriDerma Recalls Pain Relief Cream Due to Failure to Meet Child Resistant Closure Requirement; Risk of Poisoning (Rec...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Rückrufendes UnternehmenTriDerma, of Corona, Calif.
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🚨 SAFETY ALERT: TriDerma, of Corona, Calif. - TriDerma Recalls Pain Relief Cream Due to Failure to Meet Child Resistant Closure Requirement; Risk of Poisoning (Recall Alert) Check if your household is affected: https://therecallfile.com/de/recalls/triderma-recalls-pain-relief-cream-due-to-failure-to-meet-child-resist/CPSC-19742
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