Trek Recalls Bontrager Satellite City Bicycle Pedals Due to Fall and Injury Hazards
USTrek Recalls Bontrager Satellite City Bicycle Pedals Due to Fall and Injury Hazards
Grund für den Rückruf / Gefahr
TranslatedIf the recalled pedals are incorrectly installed by the retailer during assembly, they can fall off the crank arm of the bicycle, posing fall and injury hazards to the rider.
Produktbeschreibung & Identifikation
TranslatedThis recall involves Bontrager Satellite City Pedals, which were installed as original equipment on Trek "Allant+," "Dual Sport+," "FX 2," "FX 3," "FX4," "Verve 2," "Verve 3," and "Verve+" model bicycles. "ZTR02" is stamped on the bicycle's pedal and on the pedals that were sold separately as a replacement part. The pedals have orange reflectors on the outside edges.
Betroffene Produkte
TranslatedBontrager Satellite City Bicycle Pedals
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2021/Trek-Recalls-Bontrager-Satellite-City-Bicycle-Pedals-Due-to-Fall-and-Injury-Hazards |
| Title | Trek Recalls Bontrager Satellite City Bicycle Pedals Due to Fall and Injury Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/RecalledBontragerSatelliteCityPedals.png |
| Images › 1 › Caption | Recalled Bontrager Satellite City Pedals |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/RecalledBontragerSatelliteCityPedaloncrankarm.png |
| Images › 2 › Caption | Recalled Bontrager Satellite City Pedal on crank arm |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/LocationofZTR02.JPG |
| Images › 3 › Caption | Location of "ZTR02" stamp on recalled Bontrager Satellite City Pedal |
| Hazards › Name | If the recalled pedals are incorrectly installed by the retailer during assembly, they can fall off the crank arm of the bicycle, posing fall and injury hazards to the rider. |
| Injuries › Name | Trek has received 132 reports of the recalled pedals loosening, locking up or falling off, including seven reports of riders falling and experiencing injuries, including scrapes, bruises and road rash. |
| Products › Name | Bontrager Satellite City Bicycle Pedals |
| Products › Number Of Units | About 368,000 (In addition, about 33,540 in Canada) |
| Recall I D | 9076 |
| Remedies › Name | Consumers should immediately stop using bicycles equipped with the recalled pedals and contact their local authorized Trek retailer for instructions on receiving free installation of replacement pedals. |
| Importers › Name | Trek Bicycle Corporation, of Waterloo, Wis. |
| Retailers › Name | Trek Bicycle stores and other bicycle stores nationwide, and online at trekbikes.com from January 2018 through April 2021 for between $600 and $6,000. The pedals were also sold separately for about $30. |
| Recall Date | 2021-05-26T00:00:00 |
| Description | This recall involves Bontrager Satellite City Pedals, which were installed as original equipment on Trek "Allant+," "Dual Sport+," "FX 2," "FX 3," "FX4," "Verve 2," "Verve 3," and "Verve+" model bicycles. "ZTR02" is stamped on the bicycle's pedal and on the pedals that were sold separately as a replacement part. The pedals have orange reflectors on the outside edges. |
| Recall Number | 21142 |
| Remedy Options › Option | Replace |
| Inconjunctions › U R L | https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2021/75673r-eng.php |
| Consumer Contact | Trek at 800-373-4594 from 8 a.m. to 6 p.m. CT Monday through Friday or online at www.trekbikes.com and click on "Recalls" under "Legal" at the bottom of the page for more information. |
| Last Publish Date | 2021-05-26T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Trek Recalls Bontrager Satellite City Bicycle Pedals Due to Fall and Injury Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Trek Recalls Bontrager Satellite City Bicycle Pedals Due to Fall and Injury Hazards Check if your household is affected: https://therecallfile.com/de/recalls/trek-recalls-bontrager-satellite-city-bicycle-pedals-due-to-fall-and-i/CPSC-21142
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