Thermo Tents Recalls Mór Series Tents Due to Fire Hazard; Tents are Mislabeled as Fire Retardant (Recall Alert)
USThermo Tents Recalls Mór Series Tents Due to Fire Hazard; Tents are Mislabeled as Fire Retardant (Recall Alert)
Grund für den Rückruf / Gefahr
TranslatedThe tents are incorrectly labeled as being fire retardant (FR), posing a fire hazard.
Produktbeschreibung & Identifikation
TranslatedThis recall involves tents in the Mór Series including the Crua Tri (SKU: TRI-01, EAN: 0602815520812), the Crua Loj (SKU: LOJ-01, EAN: 0602815520805), and the Crua Cottage (SKU: COTTAGE-01, EAN: 0669014590473). The SKU, EAN and name of the tent are located on the box of the tent. The tents are green with "Crua Outdoors" printed on the outside. The tent dimensions are as follows: Model Height Length Width Crua Cottage 8.2ft / 250cm 8.2ft / 250cm 8.2ft / 250cm (front) - 5.9ft / 180cm (back) Crua Loj 7ft / 213cm 24ft / 732cm 14ft / 427cm Crua Tri 5.2ft / 157cm 7.8ft / 234cm 6.5ft / 196cm
Betroffene Produkte
TranslatedCrua Tri, Crua Loj, and Crua Cottage tents in the Mór Series
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2021/Thermo-Tents-Recalls-Mor-Series-Tents-Due-to-Fire-Hazard-Tents-are-Mislabeled-as-Fire-Retardant-Recall-Alert |
| Title | Thermo Tents Recalls Mór Series Tents Due to Fire Hazard; Tents are Mislabeled as Fire Retardant (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1-123641PM.png |
| Images › 1 › Caption | Recalled Crua Tri tent |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2-123651PM.png |
| Images › 2 › Caption | Recalled Crua Loj tent |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/3-123701PM.png |
| Images › 3 › Caption | Recalled Crua Cottage Tent |
| Hazards › Name | The tents are incorrectly labeled as being fire retardant (FR), posing a fire hazard. |
| Injuries › Name | None reported. |
| Products › Name | Crua Tri, Crua Loj, and Crua Cottage tents in the Mór Series |
| Products › Number Of Units | About 260 |
| Recall I D | 8965 |
| Remedies › Name | Consumers should immediately stop using the tents below near any flame or other source of ignition. The firm will send the purchasers a new free label stating that the tent is not fire retardant (FR). Once consumers receive the new label, they should remove the incorrect original label, replace it with the new label, and keep the tents away from any flame or other source of ignition. Thermo Tents is contacting all known purchasers. |
| Importers › Name | Thermo Tent U.S.A. Inc., of Saranac Lake, N.Y. |
| Retailers › Name | Online at www.cruaoutdoors.com, Moosejaw.com, CampSaver.com, Walmart.com, Cabella.com, Basspro.com, and Amazon.com from March 2019 through August 2020 for about $900 (Crua Tri), $3,000 (Crua Loj) and $2,000 (Crua Cottage). |
| Recall Date | 2020-12-10T00:00:00 |
| Description | This recall involves tents in the Mór Series including the Crua Tri (SKU: TRI-01, EAN: 0602815520812), the Crua Loj (SKU: LOJ-01, EAN: 0602815520805), and the Crua Cottage (SKU: COTTAGE-01, EAN: 0669014590473). The SKU, EAN and name of the tent are located on the box of the tent. The tents are green with "Crua Outdoors" printed on the outside. The tent dimensions are as follows: Model Height Length Width Crua Cottage 8.2ft / 250cm 8.2ft / 250cm 8.2ft / 250cm (front) - 5.9ft / 180cm (back) Crua Loj 7ft / 213cm 24ft / 732cm 14ft / 427cm Crua Tri 5.2ft / 157cm 7.8ft / 234cm 6.5ft / 196cm |
| Recall Number | 21713 |
| Remedy Options › Option | Label |
| Consumer Contact | Thermo Tents USA Inc. toll-free at 888-480-2550 from 9 a.m. to 5 p.m. ET Monday through Friday, email at support@cruaoutdoors.com or online at cruaoutdoors.com and click on "Important Safety Notification" for more information. |
| Last Publish Date | 2020-12-10T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Thermo Tents Recalls Mór Series Tents Due to Fire Hazard; Tents are Mislabeled as Fire Retardant (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Thermo Tents Recalls Mór Series Tents Due to Fire Hazard; Tents are Mislabeled as Fire Retardant (Recall Alert) Check if your household is affected: https://therecallfile.com/de/recalls/thermo-tents-recalls-mor-series-tents-due-to-fire-hazard-tents-are-mis/CPSC-21713
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