The Step2 Company Recalls My First Snowman Toys Due to Risk of Serious Injury or Death from Choking Hazard
USThe Step2 Company Recalls My First Snowman Toys Due to Risk of Serious Injury or Death from Choking Hazard
Grund für den Rückruf / Gefahr
TranslatedThe top hat on the recalled snowman can break into small pieces, posing a risk of serious injury or death to small children from choking.
Produktbeschreibung & Identifikation
TranslatedThis recall involves My First Snowman toy, which is sold with a removable plastic top. The toy snowman was sold with additional removable facial features and mittens. The snowman's hat is black and red with a gray snowflake. The snowman is about 17 inches high and is white, with purple mittens, blue ears, one blue eye, one green eye, an orange nose and red and orange buttons on the front. The Step2 logo is on the front of the snowman. The top hat is battery powered. Only snowman toys manufactured in December 2023 and April 2024 are included in this recall. The date code appears on the bottom of the hat near the battery compartment. The date code is listed in a dial format, showing month and year of production.
Betroffene Produkte
TranslatedMy First Snowman Toys
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2025/The-Step2-Company-Recalls-My-First-Snowman-Toys-Due-to-Risk-of-Serious-Injury-or-Death-from-Choking-Hazard |
| Title | The Step2 Company Recalls My First Snowman Toys Due to Risk of Serious Injury or Death from Choking Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Step2-snowman-1.jpg |
| Images › 1 › Caption | Recalled Step2 My First Snowman |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Step2-snowman-2.jpg |
| Images › 2 › Caption | Recalled My First Snowman's top hat |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Step2-snowman-3.PNG |
| Images › 3 › Caption | Affected date codes on bottom of hat |
| Hazards › Name | The top hat on the recalled snowman can break into small pieces, posing a risk of serious injury or death to small children from choking. |
| Injuries › Name | The firm has received 47 reports of the brim of the top hat breaking. No injuries have been reported. |
| Products › Name | My First Snowman Toys |
| Products › Number Of Units | About 30,800 (In addition, 692 were sold in Canada) |
| Recall I D | 10290 |
| Remedies › Name | Consumers should stop using the recalled snowman immediately, take off the toy snowman's hat and keep it away from children. Contact The Step2 Company for instructions on how to dispose of the top hat and receive a free replacement. The Step2 Company is notifying all known purchasers directly. |
| Importers › Name | The Step2 Company LLC, of Streetsboro, Ohio |
| Retailers › Name | Online at Step2.com, Amazon.com, Walmart.com and Wayfair.com from March 2024 through December 2024 for about $40. |
| Recall Date | 2025-05-29T00:00:00 |
| Description | This recall involves My First Snowman toy, which is sold with a removable plastic top. The toy snowman was sold with additional removable facial features and mittens. The snowman's hat is black and red with a gray snowflake. The snowman is about 17 inches high and is white, with purple mittens, blue ears, one blue eye, one green eye, an orange nose and red and orange buttons on the front. The Step2 logo is on the front of the snowman. The top hat is battery powered. Only snowman toys manufactured in December 2023 and April 2024 are included in this recall. The date code appears on the bottom of the hat near the battery compartment. The date code is listed in a dial format, showing month and year of production. |
| Recall Number | 25308 |
| Remedy Options › Option | Replace |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/my-first-snowman-s-top-hat-recalled-due-choking-hazard |
| Consumer Contact | The Step2 Company toll-free at 800-347-8372 from 8 a.m. to 5 p.m. ET Monday through Friday, step2-company@step2.net, or online at https://www.step2.com/pages/step2-my-first-snowman or www.step2.com and click on "Product Recalls" at the bottom of the page for more information. |
| Last Publish Date | 2025-05-29T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought The Step2 Company Recalls My First Snowman Toys Due to Risk of Serious Injury or Death from Choking Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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