CPSCGeneral Alert

The Home Appliances Recalls Camplux Brand Portable Tankless Water Heaters Due to Fire Hazard

Name: The Home Appliances Recalls Camplux Brand Portable Tankless Water Heaters Due to Fire Hazard
Brand: The Home Appliances
SKU: CPSC-24137
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 29. Februar 2024Rückruf-ID: 24137Kategorie: VerbraucherprodukteLand: Vereinigte Staaten

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The portable water heaters can leak gas from the gas regulator connection, posing a fire hazard.

Produktbeschreibung & Identifikation

This recall involves certain Camplux brand portable tankless water heaters with model numbers AY132, BD158, BW211, BW264, and BW422, with the following sizes and manufacturing dates: Model Product Details Manufacture Date AY132 5L 1.32 GPM 34,000 btu/hr On or before September 17, 2021 BD158 6L 1.58 GPM 41,000 btu/hr On or before November 17, 2021 BW211 8L 2.11 GPM 55,000 btu/hr On or before November 17, 2021 BW264 12.8L 2.64 GPM 68,000 btu/hr On or before November 17, 2021 BW422 16L 4.22 GPM 110,000 btu/hr On or before December 20, 2021 These water heaters were designed and intended for outdoor use with an attached propane tank to quickly heat water for showering or other hot water needs. The water heaters were sold in white, black, and silver/gray colors. The "Camplux" logo is printed on the front of the unit. The product label is located on the side of the unit and includes the model, size and other product details, serial numbers, and brand information. Consumers will be directed to take a photograph of the label on their Camplux water heater product and send to Camplux to confirm that they have a recalled water heater to receive the replacement gas regulator.

Betroffene Produkte

Camplux portable tankless water heaters

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2024/The-Home-Appliances-Recalls-Camplux-Brand-Portable-Tankless-Water-Heaters-Due-to-Fire-Hazard
Title	The Home Appliances Recalls Camplux Brand Portable Tankless Water Heaters Due to Fire Hazard
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/Camplux-AY132-white_0.png
Images › 1 › Caption	Recalled Camplux brand AY132 portable tankless water heater – white
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/Camplux-AY132-black_0.png
Images › 2 › Caption	Recalled Camplux brand AY132 portable tankless water heater – black
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/Camplux-AY132-gray_0.png
Images › 3 › Caption	Recalled Camplux brand AY132 portable tankless water heater – gray/silver
Images › 4 › U R L	https://www.cpsc.gov/s3fs-public/Camplux-BD158_0.png
Images › 4 › Caption	Recalled Camplux brand BD158 portable tankless water heater
Images › 5 › U R L	https://www.cpsc.gov/s3fs-public/Camplux-BW211-white_0.png
Images › 5 › Caption	Recalled Camplux brand BW211 portable tankless water heater – white
Images › 6 › U R L	https://www.cpsc.gov/s3fs-public/Camplux-BW211-gray_0.png
Images › 6 › Caption	Recalled Camplux brand BW211 portable tankless water heater – gray/silver
Images › 7 › U R L	https://www.cpsc.gov/s3fs-public/Camplux-BW264_0.png
Images › 7 › Caption	Recalled Camplux brand BW264 portable tankless water heater
Images › 8 › U R L	https://www.cpsc.gov/s3fs-public/Camplux-BW422_0.png
Images › 8 › Caption	Recalled Camplux brand BW422 portable tankless water heater
Hazards › Name	The portable water heaters can leak gas from the gas regulator connection, posing a fire hazard.
Injuries › Name	Camplux has received 19 reports of fire incidents involving the recalled water heaters. No injuries have been reported.
Products › Name	Camplux portable tankless water heaters
Products › Number Of Units	About 42,000
Recall I D	9874
Remedies › Name	Consumers should immediately turn off and stop using the recalled portable water heaters and contact The Home Appliances for a free repair kit. The repair kit consists of a replacement gas regulator with a quick connect attachment that allows for easy connection and disconnection without the need to screw in the gas regulator. Instructions for installing this repair kit will also be provided.
Importers › Name	The Home Appliances Inc., d/b/a Camplux, of North Charleston, South Carolina
Retailers › Name	Online at Amazon.com and Walmart.com from June 2018 through December 2021 for between $160 and $400.
Recall Date	2024-02-29T00:00:00
Description	This recall involves certain Camplux brand portable tankless water heaters with model numbers AY132, BD158, BW211, BW264, and BW422, with the following sizes and manufacturing dates: Model Product Details Manufacture Date AY132 5L 1.32 GPM 34,000 btu/hr On or before September 17, 2021 BD158 6L 1.58 GPM 41,000 btu/hr On or before November 17, 2021 BW211 8L 2.11 GPM 55,000 btu/hr On or before November 17, 2021 BW264 12.8L 2.64 GPM 68,000 btu/hr On or before November 17, 2021 BW422 16L 4.22 GPM 110,000 btu/hr On or before December 20, 2021 These water heaters were designed and intended for outdoor use with an attached propane tank to quickly heat water for showering or other hot water needs. The water heaters were sold in white, black, and silver/gray colors. The "Camplux" logo is printed on the front of the unit. The product label is located on the side of the unit and includes the model, size and other product details, serial numbers, and brand information. Consumers will be directed to take a photograph of the label on their Camplux water heater product and send to Camplux to confirm that they have a recalled water heater to receive the replacement gas regulator.
Recall Number	24137
Remedy Options › Option	Repair
Consumer Contact	The Home Appliances ("Camplux") toll-free at 844-538-7475 from 9 a.m. to 5 p.m. ET Monday through Friday, email at support@camplux.com, online at www.thehomeappliances.com and click on "Recalls" or www.thehomeappliances.com/waterheaterrecall for more information.
Last Publish Date	2024-02-29T00:00:00
Manufacturer Countries › Country	China

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought The Home Appliances Recalls Camplux Brand Portable Tankless Water Heaters Due to Fire Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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