CPSCGeneral Alert

The Hammock Source Recalls Key West Knock Down Hammock Stands Due to Fall Hazard; Sold Exclusively at Lowe's

Veröffentlicht: 21. Juli 2022Rückruf-ID: 22186Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The weld attaching the stand to the base can break, posing a fall hazard.

Produktbeschreibung & Identifikation

This recall involves hammock stands made of eight pieces of steel tubing powder coated in bronze. The hammock stands measure about 180 inches long by 48 inches wide by 48 inches tall. The hammock stands were sold under the Key West brand with the model code KW-KDBRZ. The Hammock Source, the model code and "Steel Hammock Stand" are printed on a white label on the outer package near the carry handle. The hammock stands were sold only as stands without hammocks.

Betroffene Produkte

Key West Knock Down Hammock Stands

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2022/The-Hammock-Source-Recalls-Key-West-Knock-Down-Hammock-Stands-Due-to-Fall-Hazard-Sold-Exclusively-at-Lowes
TitleThe Hammock Source Recalls Key West Knock Down Hammock Stands Due to Fall Hazard; Sold Exclusively at Lowe's
Images › U R Lhttps://www.cpsc.gov/s3fs-public/1-80733.png
Images › CaptionRecalled Key West Knock Down Hammock Stand in Bronze
Hazards › NameThe weld attaching the stand to the base can break, posing a fall hazard.
Injuries › NameThe Hammock Source has received nine reports of the stands breaking at the base including two reports of scrapes and bruises.
Products › NameKey West Knock Down Hammock Stands
Products › Number Of UnitsAbout 32,500
Recall I D9353
Remedies › NameConsumers should immediately stop using the recalled hammock stands and contact The Hammock Source for instructions on receiving a full refund. The firm is contacting all known purchasers.
Retailers › NameLowe's stores nationwide and online at Lowes.com from October 2020 through May 2022 for about $120.
Recall Date2022-07-21T00:00:00
DescriptionThis recall involves hammock stands made of eight pieces of steel tubing powder coated in bronze. The hammock stands measure about 180 inches long by 48 inches wide by 48 inches tall. The hammock stands were sold under the Key West brand with the model code KW-KDBRZ. The Hammock Source, the model code and "Steel Hammock Stand" are printed on a white label on the outer package near the carry handle. The hammock stands were sold only as stands without hammocks.
Distributors › NameHatteras Hammocks, Inc. dba The Hammock Source
Recall Number22186
Remedy Options › OptionRefund
Consumer ContactThe Hammock Source toll-free at 888-744-4366 from 8 a.m. to 4 p.m. Monday through Friday, email Standrecall@keywest-hammocks.com, online at www.keywest-hammocks/standrecall.com or www.keywest-hammocks.com and click on "Product Recall" at the top of the page for more information.
Last Publish Date2022-07-21T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought The Hammock Source Recalls Key West Knock Down Hammock Stands Due to Fall Hazard; Sold Exclusively at Lowe's?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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