The Company Store Recalls Children's Robes Due to Violation of Federal Flammability Standards (Recall Alert)
The Company Store Recalls Children's Robes Due to Violation of Federal Flammability Standards (Recall Alert)
Grund für den Rückruf / Gefahr
TranslatedThe children's robes fail to meet the federal flammability standard for children's sleepwear, posing a risk of burn injuries to children.
Produktbeschreibung & Identifikation
TranslatedThis recall involves The Company Store children's 100% cotton terry robes. They were sold in sizes XS, S, M, L and XL in the following colors: blue, green, gray, orange, pink, purple, red and white. The long-sleeved, hooded robes have two front pockets and two side seam belt loops with a matching belt. "The Company Store," "RN#120962" and a tracking number beginning with either "CS3981DR," "CS0981DR" or "28738" are printed on a sewn-in neck label.
Betroffene Produkte
TranslatedChildren's robes
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/The-Company-Store-Recalls-Childrens-Robes-Due-to-Violation-of-Federal-Flammability-Standards-Recall-Alert |
| Title | The Company Store Recalls Children's Robes Due to Violation of Federal Flammability Standards (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1307_1.jpeg |
| Images › 1 › Caption | Recalled The Company Store children’s robes |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/1307_2.png |
| Images › 2 › Caption | The Company Store, RN#120962 and a tracking number beginning with either CS3981DR, CS0981DR or 28738 are printed on a sewn-in neck label. |
| Hazards › Name | The children's robes fail to meet the federal flammability standard for children's sleepwear, posing a risk of burn injuries to children. |
| Injuries › Name | None reported |
| Products › Name | Children's robes |
| Products › Number Of Units | About 13,000 |
| Recall I D | 8475 |
| Remedies › Name | Consumers should immediately take the recalled robes away from children, stop using them and contact The Company Store for a full refund of the purchase price. The firm is contacting all known purchasers directly. |
| Importers › 1 › Name | Home Depot U.S.A., dba The Company Store, of Atlanta, Ga. |
| Importers › 2 › Name | Hanover Company Store LLC, of Weehawken, N.J. |
| Retailers › Name | Online at www.TheCompanyStore.com from March 2015 through October 2018 for about $60. |
| Recall Date | 2018-12-13T00:00:00 |
| Description | This recall involves The Company Store children's 100% cotton terry robes. They were sold in sizes XS, S, M, L and XL in the following colors: blue, green, gray, orange, pink, purple, red and white. The long-sleeved, hooded robes have two front pockets and two side seam belt loops with a matching belt. "The Company Store," "RN#120962" and a tracking number beginning with either "CS3981DR," "CS0981DR" or "28738" are printed on a sewn-in neck label. |
| Recall Number | 19721 |
| Remedy Options › Option | Refund |
| Consumer Contact | The Company Store at 800-273-7702 from 6 a.m. to midnight CT Monday through Friday and 8 a.m. to 5 p.m. CT Saturday and Sunday or online at www.thecompanystore.com and click on the “Product Recalls” link located under the “Help” link for more information. |
| Last Publish Date | 2018-12-13T00:00:00 |
| Manufacturer Countries › Country | Turkey |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought The Company Store Recalls Children's Robes Due to Violation of Federal Flammability Standards (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: The Company Store Recalls Children's Robes Due to Violation of Federal Flammability Standards (Recall Alert) Check if your household is affected: https://therecallfile.com/de/recalls/the-company-store-recalls-children-s-robes-due-to-violation-of-federal/CPSC-19721
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