CPSCGeneral Alert

Textron Specialized Vehicles Recalls PTV and Off-Road Vehicles Due to Crash Hazard (Recall Alert)

Name: Textron Specialized Vehicles Recalls PTV and Off-Road Vehicles Due to Crash Hazard (Recall Alert)
Brand: Textron Specialized Vehicles, of Augusta, Georgia
SKU: CPSC-21783
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 16. September 2021Rückruf-ID: 21783Kategorie: VerbraucherprodukteLand: Vereinigte Staaten

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The parking brake catch bracket can wear out and cause the parking brake to fail, posing a crash hazard.

Produktbeschreibung & Identifikation

This recall involves Personal Transportation Vehicles (PTV) and Utility Vehicles, based on Textron Specialized Vehicles' TXT chassis, manufactured between March 1, 2021 and June 10, 2021. Recalled vehicles include the E-Z-GO Express S2, S4, S6 and L6, the E-Z-GO Freedom TXT, Valor and the Tracker Off-Road OX 400. These vehicles are commonly referred to as golf carts or golf cars and are used to transport people and material loads. The vehicle's serial number can be found below the driver's seat. The serial number range for the recalled E-Z-GO vehicles is 3509365 to 3531888 and the serial number range for the recalled Tracker Off Road vehicles is 8025639 to 8026154.

Betroffene Produkte

E-Z-GO PTVs and Tracker Off-Road Vehicles

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2021/Textron-Specialized-Vehicles-Recalls-PTV-and-Off-Road-Vehicles-Due-to-Crash-Hazard-Recall-Alert
Title	Textron Specialized Vehicles Recalls PTV and Off-Road Vehicles Due to Crash Hazard (Recall Alert)
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/1-21048PM.png
Images › 1 › Caption	Recalled E-Z-GO Express S2, S4
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/2-21055PM.png
Images › 2 › Caption	Recalled E-Z-GO Express S6, L6
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/3-21103PM.png
Images › 3 › Caption	Recalled E-Z-GO Freedom TXT, Valor, Express S2
Images › 4 › U R L	https://www.cpsc.gov/s3fs-public/4-21118PM.png
Images › 4 › Caption	Recalled Tracker Off-Road OX 400
Images › 5 › U R L	https://www.cpsc.gov/s3fs-public/5-21128PM.png
Images › 5 › Caption	Red arrow marking the location of the serial number on the driver's side
Hazards › Name	The parking brake catch bracket can wear out and cause the parking brake to fail, posing a crash hazard.
Injuries › Name	Textron Specialized Vehicles has received 19 reports of worn parking brake latch brackets. No injuries have been reported.
Products › Name	E-Z-GO PTVs and Tracker Off-Road Vehicles
Products › Number Of Units	About 6,600
Recall I D	9145
Remedies › Name	Consumers should immediately stop using the recalled vehicles. Textron Specialized Vehicles is contacting all purchasers directly to coordinate a free repair. Consumers may contact Textron per the information listed below.
Retailers › Name	E-Z-GO and Tracker Off-Road dealerships nationwide, online via E-Z-GO's Dealer to Driveway program, and through Tracker Off-Road Ready to Buy program from March 2021 through August 2021 for between $6,000 and $13,000
Recall Date	2021-09-16T00:00:00
Description	This recall involves Personal Transportation Vehicles (PTV) and Utility Vehicles, based on Textron Specialized Vehicles' TXT chassis, manufactured between March 1, 2021 and June 10, 2021. Recalled vehicles include the E-Z-GO Express S2, S4, S6 and L6, the E-Z-GO Freedom TXT, Valor and the Tracker Off-Road OX 400. These vehicles are commonly referred to as golf carts or golf cars and are used to transport people and material loads. The vehicle's serial number can be found below the driver's seat. The serial number range for the recalled E-Z-GO vehicles is 3509365 to 3531888 and the serial number range for the recalled Tracker Off Road vehicles is 8025639 to 8026154.
Recall Number	21783
Manufacturers › Name	Textron Specialized Vehicles, of Augusta, Georgia
Remedy Options › Option	Repair
Consumer Contact	Textron Specialized Vehicles toll-free at 888-525-6040 from 8 a.m. to 5 p.m. ET Monday through Friday, email at jcook03@textron.com or online, for E-Z-Go at https://ezgo.txtsv.com, click on Owners, then Recall Information, and for Tracker at www.trackeroffroad.com, and click on Recalls at the bottom of the page.
Last Publish Date	2021-09-16T00:00:00
Manufacturer Countries › Country	United States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Textron Specialized Vehicles Recalls PTV and Off-Road Vehicles Due to Crash Hazard (Recall Alert)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

Rückrufendes UnternehmenTextron Specialized Vehicles, of Augusta, Georgia

Recall Hazard Severity

Caution (Class III)

Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Textron Specialized Vehicles, of Augusta, Georgia - Textron Specialized Vehicles Recalls PTV and Off-Road Vehicles Due to Crash Hazard (Recall Alert)

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https://therecallfile.com/de/recalls/textron-specialized-vehicles-recalls-ptv-and-off-road-vehicles-due-to/CPSC-21783

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