CPSCGeneral Alert

Textron Specialized Vehicles Recalls Personal Transportation Vehicles (PTV) Due to Injury and Crash Hazards (Recall Alert)

Name: Textron Specialized Vehicles Recalls Personal Transportation Vehicles (PTV) Due to Injury and Crash Hazards (Recall A...
Brand: Textron Specialized Vehicles, of Augusta, Georgia
SKU: CPSC-22779
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 29. September 2022Rückruf-ID: 22779Kategorie: VerbraucherprodukteLand: Vereinigte Staaten

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The PTV's steering knuckles and A-arms can break during or after an impact and cause loss of steering control, posing crash and injury hazards.

Produktbeschreibung & Identifikation

This recall involves Model Year 2022 and 2023 Freedom and Valor E-Z-GO RXV personal transportation vehicles. Recalled units have serial numbers within the range of 5656874 through 5656886 and 5659215 through 5700741. The vehicle's serial number is printed near the base of the steering column. These vehicles are commonly referred to as golf carts or golf cars and are used primarily to transport people.

Betroffene Produkte

E-Z-GO RXV Personal Transportation Vehicles (PTV)

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2022/Textron-Specialized-Vehicles-Recalls-Personal-Transportation-Vehicles-PTV-Due-to-Injury-and-Crash-Hazards-Recall-Alert
Title	Textron Specialized Vehicles Recalls Personal Transportation Vehicles (PTV) Due to Injury and Crash Hazards (Recall Alert)
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/1-80437.png
Images › 1 › Caption	Recalled E-Z-GO RXV Freedom four-passenger PTV
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/2-80444.png
Images › 2 › Caption	Recalled E-Z-GO RXV Valor PTV
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/3-80452.png
Images › 3 › Caption	Recalled E-Z-GO RXV Freedom two-passenger PTV
Images › 4 › U R L	https://www.cpsc.gov/s3fs-public/4-80500.png
Images › 4 › Caption	Serial number location
Hazards › Name	The PTV's steering knuckles and A-arms can break during or after an impact and cause loss of steering control, posing crash and injury hazards.
Injuries › Name	Textron has received 335 reports of incidents of the steering knuckles and A-arms on the PTVs breaking, including one incident that resulted in two reports of abrasion injuries.
Products › Name	E-Z-GO RXV Personal Transportation Vehicles (PTV)
Products › Number Of Units	About 34,000
Recall I D	9410
Remedies › Name	Consumers should immediately stop using the recalled PTVs and contact Textron Specialized Vehicles for a free repair. Textron Specialized Vehicles is contacting all purchasers directly.
Retailers › Name	E-Z-GO dealerships nationwide and online via E-Z-GO's Dealer to Driveway program from January 2022 through September 2022 for between $10,000 and $17,000.
Recall Date	2022-09-29T00:00:00
Description	This recall involves Model Year 2022 and 2023 Freedom and Valor E-Z-GO RXV personal transportation vehicles. Recalled units have serial numbers within the range of 5656874 through 5656886 and 5659215 through 5700741. The vehicle's serial number is printed near the base of the steering column. These vehicles are commonly referred to as golf carts or golf cars and are used primarily to transport people.
Recall Number	22779
Manufacturers › Name	Textron Specialized Vehicles, of Augusta, Georgia
Remedy Options › Option	Repair
Consumer Contact	Textron Specialized Vehicles toll-free at 888-525-6040 from 8 a.m. to 5 p.m. ET Monday through Friday, email at jcook03@textron.com, or online at https://ezgo.txtsv.com and click on "Recall Information" or https://ezgo.txtsv.com/resources/recall-information for more information.
Last Publish Date	2022-09-29T00:00:00
Manufacturer Countries › Country	United States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Textron Specialized Vehicles Recalls Personal Transportation Vehicles (PTV) Due to Injury and Crash Hazards (Recall A...?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

Rückrufendes UnternehmenTextron Specialized Vehicles, of Augusta, Georgia

Recall Hazard Severity

Caution (Class III)

Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Textron Specialized Vehicles, of Augusta, Georgia - Textron Specialized Vehicles Recalls Personal Transportation Vehicles (PTV) Due to Injury and Crash Hazards (Recall Alert)

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https://therecallfile.com/de/recalls/textron-specialized-vehicles-recalls-personal-transportation-vehicles/CPSC-22779

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