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NHTSASTEERING

Tesla, Inc. - Loss of Power Steering Assist

Veröffentlicht: 14. Februar 2025Rückruf-ID: 25V092000Kategorie: Fahrzeuge & AutomobileLand: Vereinigte Staaten
US
Vehicle RecallNHTSAUSUS

Tesla, Inc. - Loss of Power Steering Assist

Recalling Firm: Tesla, Inc.

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

Produktbeschreibung & Identifikation

Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles operating software prior to 2023.38.4. The printed circuit board for the electronic power steering assist may experience an overstress condition, causing a loss of power steering assist when the vehicle reaches a stop and then accelerates again.

Betroffene Produkte

Loss of Power Steering Assist

Additional Source Details

FieldValue
SubjectLoss of Power Steering Assist
Nhtsa id25V092000
ComponentSTEERING
Recall link › Urlhttps://www.nhtsa.gov/recalls?nhtsaId=25V092000
Recall link › DescriptionGo to Recall
Recall typeVehicle
Do not driveNo
ManufacturerTesla, Inc.
Defect summaryTesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles operating software prior to 2023.38.4. The printed circuit board for the electronic power steering assist may experience an overstress condition, causing a loss of power steering assist when the vehicle reaches a stop and then accelerates again.
Completion rate99.86
Corrective actionTesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 25, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-004.
Consequence summaryA loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
Mfr campaign numberSB-25-00-004
Potentially affected376241
Report received date2025-02-14T00:00:00.000
Fire risk when parkedNo

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Locate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.

2Isolate & Discontinue Use

If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.

3Claim Free Statutory Remedy

Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Tesla, Inc. - Loss of Power Steering Assist?

Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.

Q2:Can I get a full refund or free repair for this recall?

Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Rückrufendes UnternehmenTesla, Inc.
  • RisikostufeSTEERING
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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