CPSCGeneral Alert

Surf 9 Recalls Body Glove Tandem and ULI Inflatable Paddle Boards Due to Drowning Hazard; Sold Exclusively at Costco

Veröffentlicht: 29. Dezember 2022Rückruf-ID: 23082Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Grund für den Rückruf / Gefahr

The glue on the inflatable paddle boards can separate at the seams and the paddle boards can deflate unexpectedly, posing a drowning hazard.

Produktbeschreibung & Identifikation

This recall involves the following: Body Glove Tandem Inflatable Stand Up Paddle Boards, ULI Inventor Inflatable Paddle Boards, ULI Zettian Inflatable Supyaks and ULI Lila Inflatable Supyaks (a combined stand-up paddle board and kayak hybrid). The Body Glove Tandem Inflatable Stand Up Paddle Board is silver and black. The Body Glove logo is on the top and bottom of the board. The word "Tandem" is on the side rails. The Body Glove logo is on the black carrying bag. The ULI Inventor Inflatable Paddle Board is light and dark blue with "ULI" in dark blue on the nose of the board. "Inventor" is on the side rails. The ULI logo is on the black carrying bag. The ULI Zettian Inflatable Supyak is light and dark blue with "ULI" in black near the nose of the board. It has a black inflatable kayak seat. "Zettian" is written on the side rails. The ULI logo is on the black carrying bag. The ULI Lila Inflatable Supyak has a hot pink and blue yoga mat traction pad with "ULI" in white on the tail of the board. It has a black inflatable kayak seat. "Lila" is written on the side rails. The ULI logo is on the black carrying bag.

Betroffene Produkte

Body Glove Tandem Inflatable Stand Up Paddle Board, ULI Inventor Inflatable Paddle Board, ULI Zettian Inflatable Supyak and ULI Lila Inflatable Supyak

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2023/Surf-9-Recalls-Body-Glove-Tandem-and-ULI-Inflatable-Paddle-Boards-Due-to-Drowning-Hazard-Sold-Exclusively-at-Costco
TitleSurf 9 Recalls Body Glove Tandem and ULI Inflatable Paddle Boards Due to Drowning Hazard; Sold Exclusively at Costco
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/RecalledBodyGloveTandemInflatable2PersonPaddleBoard_0.png
Images › 1 › CaptionRecalled Body Glove Tandem Inflatable 2-Person Paddle Board
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/RecalledULIInventorZettianandLilaInflatablePaddleBoardandSupyakBoards.png
Images › 2 › CaptionRecalled ULI Inventor, Zettian and Lila Inflatable Paddle Board and Supyak Boards
Hazards › NameThe glue on the inflatable paddle boards can separate at the seams and the paddle boards can deflate unexpectedly, posing a drowning hazard.
Injuries › NameSurf 9 has received three reports of the Body Glove boards deflating. No injuries have been reported.
Products › NameBody Glove Tandem Inflatable Stand Up Paddle Board, ULI Inventor Inflatable Paddle Board, ULI Zettian Inflatable Supyak and ULI Lila Inflatable Supyak
Products › Number Of UnitsAbout 13,300 (In addition, about 7,000 of the Body Glove Boards were sold in Canada)
Recall I D9488
Remedies › NameConsumers should immediately stop using the recalled boards and return them to Costco for a full refund or contact Surf 9 for instructions on how to receive a refund. Costco is contacting all known purchasers directly.
Importers › NameSurf 9 LLC, of Bonita Springs, Florida
Retailers › NameCostco Wholesale Warehouses nationwide and online at www.costco.com. The Body Glove boards were sold from December 2021 through July 2022 for about $630. The ULI boards were sold from July 2021 through July 2022 for between $700 and $800.
Recall Date2022-12-29T00:00:00
DescriptionThis recall involves the following: Body Glove Tandem Inflatable Stand Up Paddle Boards, ULI Inventor Inflatable Paddle Boards, ULI Zettian Inflatable Supyaks and ULI Lila Inflatable Supyaks (a combined stand-up paddle board and kayak hybrid). The Body Glove Tandem Inflatable Stand Up Paddle Board is silver and black. The Body Glove logo is on the top and bottom of the board. The word "Tandem" is on the side rails. The Body Glove logo is on the black carrying bag. The ULI Inventor Inflatable Paddle Board is light and dark blue with "ULI" in dark blue on the nose of the board. "Inventor" is on the side rails. The ULI logo is on the black carrying bag. The ULI Zettian Inflatable Supyak is light and dark blue with "ULI" in black near the nose of the board. It has a black inflatable kayak seat. "Zettian" is written on the side rails. The ULI logo is on the black carrying bag. The ULI Lila Inflatable Supyak has a hot pink and blue yoga mat traction pad with "ULI" in white on the tail of the board. It has a black inflatable kayak seat. "Lila" is written on the side rails. The ULI logo is on the black carrying bag.
Recall Number23082
Manufacturers › NameJiangxi Aike Outdoor Sports, of China
Remedy Options › OptionRefund
Inconjunctions › U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/body-glove-tandem-inflatable-2-person-paddleboard-recalled-due-potential-drowning
Consumer ContactSurf 9 toll-free 866-696-9257 from 9 a.m. to 6 p.m. ET Monday through Friday, email at recall@surf9.com, or online at https://www.surf9.com/recallandproductnotices, or at www.surf9.com and click on "Press" then "Recalls" at the top or bottom of the page.
Last Publish Date2022-12-29T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Surf 9 Recalls Body Glove Tandem and ULI Inflatable Paddle Boards Due to Drowning Hazard; Sold Exclusively at Costco?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Rückrufendes UnternehmenJiangxi Aike Outdoor Sports, of China
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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