Health CanadaGeneral Alert

SUBEA Easybreath children's snorkel mask recalled due to suffocation hazard

Veröffentlicht: 8. September 2023Rückruf-ID: 74245Kategorie: VerbraucherprodukteLand: Kanada
Canada
Safety AlertHealth CanadaCanadaCanada

SUBEA Easybreath children's snorkel mask recalled due to suffocation hazard

Recalling Firm: Consumer product safety

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

Drowning hazard

Produktbeschreibung & Identifikation

Consumers should immediately stop using the recalled SUBEA Easybreath children’s snorkelling mask and contact the nearest sales outlet for the latest version of the instruction manual, which can also be accessed online or by contacting Decathlon Customer Service. Before using the product, it is essential to read the instruction manual, which contains all of the information needed to use the product safely. It is also necessary to carry out additional functional checks before each use. For more information, see the following link: https://www.decathlon.ca/en/content/How_to_check_your_Easybreath_mask.Failing to follow the product’s user instructions could result in breathing difficulties, leading to serious injury such as drowning and death. For more information, consumers can contact Decathlon Canada Inc. by telephone at 1-844-533-3322, Monday to Friday from 10 am to 6 pm, by email or visit the company website.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Betroffene Produkte

SUBEA Easybreath children's snorkel mask

Additional Source Details

FieldValue
N I D74245
U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/subea-easybreath-children-s-snorkel-mask-recalled-due-suffocation-hazard
IssueDrowning hazard
TitleSUBEA Easybreath children's snorkel mask recalled due to suffocation hazard
ProductSUBEA Easybreath children's snorkel mask
Archived0
CategorySports and fitness
Last updated2023-09-08
OrganizationConsumer product safety
What you should doConsumers should immediately stop using the recalled SUBEA Easybreath children’s snorkelling mask and contact the nearest sales outlet for the latest version of the instruction manual, which can also be accessed online or by contacting Decathlon Customer Service. Before using the product, it is essential to read the instruction manual, which contains all of the information needed to use the product safely. It is also necessary to carry out additional functional checks before each use. For more information, see the following link: https://www.decathlon.ca/en/content/How_to_check_your_Easybreath_mask.Failing to follow the product’s user instructions could result in breathing difficulties, leading to serious injury such as drowning and death. For more information, consumers can contact Decathlon Canada Inc. by telephone at 1-844-533-3322, Monday to Friday from 10 am to 6 pm, by email or visit the company website.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought SUBEA Easybreath children's snorkel mask recalled due to suffocation hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Rückrufendes UnternehmenConsumer product safety
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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