Stile Products Recalls Tern Folding Bicycles Due to Fall Hazard; Frames Can Crack
Stile Products Recalls Tern Folding Bicycles Due to Fall Hazard; Frames Can Crack
Recalling Firm: Taicang A&I Medical Appliances Co., of Jiangsu, China
Grund für den Rückruf / Gefahr
TranslatedThe bike's frame can crack at the hinge on the top tube, posing a fall hazard.
Produktbeschreibung & Identifikation
TranslatedThe recall involves Link Uno, Link D7i, Link D8, Link P9, Link P7i, and Link P24h models of Tern brand adult folding bikes. These six models were sold in black/blue, black/green, black/gray, black/red dark gray/light gray, gray/orange and white/pink color combinations. "Tern" is printed on the front end of the top tube and on other portions of the frame. The model name is printed on the middle of the top tube. Recalled bicycles have a 10-character alphanumeric serial number that begin with either AI1133 through AI1137 or AI1149 through AI1213 stamped on the bottom bracket shell of the bike. An alphanumeric service tag number is located on the front of the seat tube and this number can be used to determine if the bicycle is affected by going to the firm's website.
Betroffene Produkte
TranslatedTern Folding Bicycles
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2014/Stile-Products-Recalls-Tern-Folding-Bicycles |
| Title | Stile Products Recalls Tern Folding Bicycles Due to Fall Hazard; Frames Can Crack |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2014.14213.TernBicycle%2520Model%2520Link%2520UnoLARGE.jpg |
| Images › 1 › Caption | Tern Bicycle Model Link Uno |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2014.14213.Tern%2520Bicycle%2520Model%2520Link%2520D7iLARGE.jpg |
| Images › 2 › Caption | Tern Bicycle Model Link D7i |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2014.14213.Tern%2520Bicycle%2520Model%2520Link%2520P24hLARGE.jpg |
| Images › 3 › Caption | Tern Bicycle Model Link P24h |
| Hazards › Name | The bike's frame can crack at the hinge on the top tube, posing a fall hazard. |
| Injuries › Name | No incidents or injuries reported in the U.S. The firm has received 11 reports of the bicycle frames cracking including five reports of minor scrapes and bruises from outside of the U.S. |
| Products › Name | Tern Folding Bicycles |
| Products › Type | Bicycles and Bicycle Accessories |
| Products › Category I D | 68242 |
| Products › Number Of Units | 650 in the U.S. and about 20 in Canada |
| Recall I D | 1712 |
| Remedies › Name | Consumers should immediately stop using the bicycles and contact Stile Products or take the bike to an authorized dealer. Consumers will receive a free replacement frame and have it installed at no cost or they can upgrade their bike to one of three designated models at an additional cost. |
| Retailers › Name | Authorized Stile/Tern dealers nationwide from November 2011 to April 2014 for between $600 and $1250. |
| Recall Date | 2014-06-24T00:00:00 |
| Description | The recall involves Link Uno, Link D7i, Link D8, Link P9, Link P7i, and Link P24h models of Tern brand adult folding bikes. These six models were sold in black/blue, black/green, black/gray, black/red dark gray/light gray, gray/orange and white/pink color combinations. "Tern" is printed on the front end of the top tube and on other portions of the frame. The model name is printed on the middle of the top tube. Recalled bicycles have a 10-character alphanumeric serial number that begin with either AI1133 through AI1137 or AI1149 through AI1213 stamped on the bottom bracket shell of the bike. An alphanumeric service tag number is located on the front of the seat tube and this number can be used to determine if the bicycle is affected by going to the firm's website. |
| Distributors › Name | Stile Products Inc., of Lakewood, Calif. |
| Recall Number | 14213 |
| Manufacturers › Name | Taicang A&I Medical Appliances Co., of Jiangsu, China |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2014/40225r-eng.php |
| Consumer Contact | Stile Products toll-free at (888) 570-8376 from 9 a.m. to 4 p.m. PT Monday through Friday or online at www.ternbicycles.com and click on "Product Recall Information" for more information. |
| Last Publish Date | 2015-01-09T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Stile Products Recalls Tern Folding Bicycles Due to Fall Hazard; Frames Can Crack?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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