STIHL PolyCut Mowing Heads Recalled Due to Injury Hazard
USSTIHL PolyCut Mowing Heads Recalled Due to Injury Hazard
Recalling Firm: STIHL Incorporated, of Virginia Beach, Va.
Grund für den Rückruf / Gefahr
TranslatedThe bolts connecting the plastic blades and holding the mowing head together can come loose and the mowing head can come apart, posing a risk of injury to the user or bystanders.
Produktbeschreibung & Identifikation
TranslatedThis recall involves mowing head cutting attachments compatible with some models of STIHL-brand trimmers, brushcutters, and clearing saws. The mowing heads can be identified by the name "STIHL" and model number "27-3" or "47-3" located on the original packaging and molded on the top side of the mowing head. The mowing heads have three orange plastic blades, each attached with a bolt and a nut, a black top housing, and a white bottom housing.
Betroffene Produkte
TranslatedSTIHL PolyCut ™ Mowing Heads
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/STIHL-PolyCut-Mowing-Heads-Recalled-Due-to-Injury-Hazard |
| Title | STIHL PolyCut Mowing Heads Recalled Due to Injury Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2019-09-05 at 7.32.59 AM.png |
| Images › 1 › Caption | Recalled STIHL PolyCut 27-3 in packaging |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2019-09-05 at 7.33.08 AM.png |
| Images › 2 › Caption | Recalled STIHL PolyCut 27-3, top of mowing head, showing location of model number and a photo of the bottom of the mowing head. |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2019-09-05 at 7.33.15 AM.png |
| Images › 3 › Caption | Recalled STIHL PolyCut 47-3 in packaging |
| Hazards › Name | The bolts connecting the plastic blades and holding the mowing head together can come loose and the mowing head can come apart, posing a risk of injury to the user or bystanders. |
| Injuries › Name | STIHL Inc. has received 28 reports of loose bolts or mowing heads coming apart, including two reports of injuries. |
| Products › Name | STIHL PolyCut ™ Mowing Heads |
| Products › Number Of Units | About 73,000 |
| Recall I D | 8661 |
| Remedies › Name | Consumers should stop using the recalled mowing heads immediately and take them to an authorized STIHL dealer for a full refund. |
| Retailers › Name | Authorized full line STIHL servicing dealers nationwide from July 2018 through July 2019 for about $30 for the 27-3 model and about $40 for the 47-3 model. |
| Recall Date | 2019-09-05T00:00:00 |
| Description | This recall involves mowing head cutting attachments compatible with some models of STIHL-brand trimmers, brushcutters, and clearing saws. The mowing heads can be identified by the name "STIHL" and model number "27-3" or "47-3" located on the original packaging and molded on the top side of the mowing head. The mowing heads have three orange plastic blades, each attached with a bolt and a nut, a black top housing, and a white bottom housing. |
| Recall Number | 19201 |
| Manufacturers › Name | STIHL Incorporated, of Virginia Beach, Va. |
| Remedy Options › Option | Refund |
| Consumer Contact | STIHL Inc. at 800-610-6677 from 8 a.m. to 8 p.m. ET Monday through Friday, e-mail stihlrecall@stihl.us or online at www.stihlusa.com and click on “Product Recalls” for more information. |
| Last Publish Date | 2019-09-05T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought STIHL PolyCut Mowing Heads Recalled Due to Injury Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Übersicht
- Rückrufendes UnternehmenSTIHL Incorporated, of Virginia Beach, Va.
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🚨 SAFETY ALERT: STIHL Incorporated, of Virginia Beach, Va. - STIHL PolyCut Mowing Heads Recalled Due to Injury Hazard Check if your household is affected: https://therecallfile.com/de/recalls/stihl-polycut-mowing-heads-recalled-due-to-injury-hazard/CPSC-19201
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