CPSCGeneral Alert

Staples Recalls Hazen Mesh Office Chairs Due to Fall Hazard

Veröffentlicht: 20. Juni 2017Rückruf-ID: 17180Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Grund für den Rückruf / Gefahr

The legs on the base of the chair can break, posing a fall hazard.

Produktbeschreibung & Identifikation

This recall involves Staples and Quill Hazen Mesh Task chairs. The chair has a five-wheel base, black fabric seat cushion, and black mesh seat back. The chairs have SKU number1058246 and item number 26680 printed on a white label on the underside of the seat cushion.

Betroffene Produkte

Hazen Mesh Task chairs

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2017/Staples-Recalls-Hazen-Mesh-Office-Chairs
TitleStaples Recalls Hazen Mesh Office Chairs Due to Fall Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Hazen Chair.JPG
Images › 1 › CaptionRecalled Chair
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Mesh chair label.png
Images › 2 › CaptionTag (underside of seat)
Hazards › NameThe legs on the base of the chair can break, posing a fall hazard.
Injuries › NameStaples has received 20 reports of the legs breaking on the chairs, including three reports of injuries resulting in minor cuts and bruises.
Products › NameHazen Mesh Task chairs
Products › Number Of UnitsAbout 124,000
Recall I D8082
Remedies › NameConsumers should immediately stop using the recalled chairs and contact Staples to receive a free replacement base and instructions for replacing the original base.
Importers › NameStaples the Office Superstore LLC, of Framingham, Mass.
Retailers › NameStaples' stores nationwide and online at staples.com, staplesadvantage.com, and quill.com from October 2014 through April 2017 for between $100 and $180.
Recall Date2017-06-20T00:00:00
DescriptionThis recall involves Staples and Quill Hazen Mesh Task chairs. The chair has a five-wheel base, black fabric seat cushion, and black mesh seat back. The chairs have SKU number1058246 and item number 26680 printed on a white label on the underside of the seat cushion.
Recall Number17180
Remedy Options › OptionRepair
Consumer ContactStaples toll-free at 866-755-1321 from 8 a.m. to 8 p.m. ET Monday through Friday, or register online at www.seatingrecall123.com, or go to www.staples.com and click on the Warranty & Recall link under the Customer Service tab at the bottom of the page for more information.
Last Publish Date2017-06-20T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Staples Recalls Hazen Mesh Office Chairs Due to Fall Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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