SRAM Recalls Derailleurs for Bicycles Due to Fall Hazard
USSRAM Recalls Derailleurs for Bicycles Due to Fall Hazard
Recalling Firm: SRAM, LLC, of Chicago, Ill.
Grund für den Rückruf / Gefahr
TranslatedThe rear derailleur's rear pivot pin can loosen or dislodge causing the rear derailleur to jam or interfere with the wheel, posing a fall hazard.
Produktbeschreibung & Identifikation
TranslatedThe SRAM RED WiFLi Rear Derailleur is a device that moves a bicycle chain gears on the rear wheel. The name SRAM RED and the serial number of the derailleur are located on the back of the inner pulley wheel cage plate and visible when looking thru the spokes of the bicycle wheel. Serial numbers of affected products begin with one of the following four-digit codes: 31T2 37T2 43T2 49T2 03T3 09T3 32T2 38T2 44T2 50T2 04T3 10T3 33T2 39T2 45T2 51T2 05T3 11T3 34T2 40T2 46T2 52T2 06T3 35T2 41T2 47T2 01T3 07T3 36T2 42T2 78T2 02T3 08T3 The recalled derailleurs manufacturing dates are September 2012 through March 2013.
Betroffene Produkte
TranslatedBicycle chain derailleurs
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2014/SRAM-Recalls-Derailleurs-for-Bicycles |
| Title | SRAM Recalls Derailleurs for Bicycles Due to Fall Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2014.14038.SRAM%2520RED%2520-%25202012_RearDerailleur_WiFLi%2520white%2520LARGE.jpg |
| Images › 1 › Caption | SRAM Red derailleur WiFli – Outside view |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2014.14038.SRAM%2520Rear%2520Derailleur%2520LARGE.jpg |
| Images › 2 › Caption | SRAM Rear Derailleur – Inside view |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2014.14038.SRAM_bike%2520LARGE.jpg |
| Images › 3 › Caption | Bicycle with SRAM Derailleur |
| Hazards › Name | The rear derailleur's rear pivot pin can loosen or dislodge causing the rear derailleur to jam or interfere with the wheel, posing a fall hazard. |
| Injuries › Name | The firm has received reports of 43 incidents in the U.S. with one report of scrapes and bruises. |
| Products › Name | Bicycle chain derailleurs |
| Products › Type | Bicycles and Bicycle Accessories |
| Products › Category I D | 68242 |
| Products › Number Of Units | 1700 |
| Recall I D | 1561 |
| Remedies › Name | Consumers should immediately stop using bicycles with the recalled SRAM RED derailleurs and return the bicycles to the place of purchase or any SRAM dealer for a free replacement, including installation. Consumers who bought the derailleurs as a stand-alone product can take them to the place of purchase for a free replacement or, for those who can make the equipment change themselves, contact SRAM for instructions on how to return the recalled product for the free replacement. |
| Retailers › Name | Specialty bicycle retailers nationwide from September 2012 to November 2013 for approximately $380 as an aftermarket installation. They were also sold as original equipment on new high-end bicycles. |
| Recall Date | 2013-12-04T00:00:00 |
| Description | The SRAM RED WiFLi Rear Derailleur is a device that moves a bicycle chain gears on the rear wheel. The name SRAM RED and the serial number of the derailleur are located on the back of the inner pulley wheel cage plate and visible when looking thru the spokes of the bicycle wheel. Serial numbers of affected products begin with one of the following four-digit codes: 31T2 37T2 43T2 49T2 03T3 09T3 32T2 38T2 44T2 50T2 04T3 10T3 33T2 39T2 45T2 51T2 05T3 11T3 34T2 40T2 46T2 52T2 06T3 35T2 41T2 47T2 01T3 07T3 36T2 42T2 78T2 02T3 08T3 The recalled derailleurs manufacturing dates are September 2012 through March 2013. |
| Recall Number | 14038 |
| Manufacturers › Name | SRAM, LLC, of Chicago, Ill. |
| Remedy Options › Option | Replace |
| Consumer Contact | SRAM at (800) 346-2928 between 9 a.m. and 5 p.m. Monday through Friday CT or online at www.sram.com and click on “Recall Information” for more information. |
| Last Publish Date | 2015-01-07T00:00:00 |
| Manufacturer Countries › Country | Taiwan |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought SRAM Recalls Derailleurs for Bicycles Due to Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Rückrufendes UnternehmenSRAM, LLC, of Chicago, Ill.
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🚨 SAFETY ALERT: SRAM, LLC, of Chicago, Ill. - SRAM Recalls Derailleurs for Bicycles Due to Fall Hazard Check if your household is affected: https://therecallfile.com/de/recalls/sram-recalls-derailleurs-for-bicycles-due-to-fall-hazard/CPSC-14038
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