CPSCGeneral Alert

Squatty Potty Recalls Children's Toilet Step Stools Due to Injury and Fall Hazards

Veröffentlicht: 19. Dezember 2017Rückruf-ID: 18066Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Grund für den Rückruf / Gefahr

The top removable step (hat) on the recalled children's toilet step stools can detach while a child is standing on it, posing injury and fall hazards.

Produktbeschreibung & Identifikation

This recall involves the SquattyPottymus children's toilet step stools used to assist a child in reaching a toilet seat. The plastic step stools measure about 15.8 by 16.8 by 10 inches and were sold individually or as a part of a set, which included a toilet seat and decorative stickers. The step stool is designed to look like a gray hippopotamus with blue or purple eyes. It has a height-adjusting aqua blue hat top step and cut-outs that function as handles on each side.

Betroffene Produkte

Children's toilet step stools

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2018/Squatty-Potty-Recalls-Childrens-Toilet-Step-Stools-Due-to-Injury-and-Fall-Hazards
TitleSquatty Potty Recalls Children's Toilet Step Stools Due to Injury and Fall Hazards
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Picture1.png
Images › 1 › CaptionRecalled SquattyPottymus toilet step stool
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Picture2.png
Images › 2 › CaptionThe hat on the recalled SquattyPottymus toilet step stool can detach while a child is standing on it.
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Picture3.png
Images › 3 › CaptionRecalled SquattyPottymus without the removable step (hat)
Hazards › NameThe top removable step (hat) on the recalled children's toilet step stools can detach while a child is standing on it, posing injury and fall hazards.
Injuries › NameSquatty Potty has received two reports of children falling from the toilet step stool, resulting in one child hitting her chin on the toilet and biting the inside of her mouth causing her to bleed. Another child fell and hit his head on a wall.
Products › NameChildren's toilet step stools
Products › Number Of UnitsAbout 2,400
Recall I D8211
Remedies › NameConsumers should immediately stop using the children's toilet step stools until they remove the hat. Consumers should contact Squatty Potty for instructions on returning the hat portion of the stool, free of cost, for a $10 refund.
Importers › NameSquatty Potty, LLC, of St. George, Utah
Retailers › NameOnline at squattypotty.com and Amazon.com from September 2017 through November 2017 for about $50
Recall Date2017-12-19T00:00:00
DescriptionThis recall involves the SquattyPottymus children's toilet step stools used to assist a child in reaching a toilet seat. The plastic step stools measure about 15.8 by 16.8 by 10 inches and were sold individually or as a part of a set, which included a toilet seat and decorative stickers. The step stool is designed to look like a gray hippopotamus with blue or purple eyes. It has a height-adjusting aqua blue hat top step and cut-outs that function as handles on each side.
Distributors › 1 › NameSquatty Potty, LLC, of St. George, Utah.
Distributors › 2 › NameAmazon, of Seattle, Wash
Recall Number18066
Manufacturers › NameManu Changzhou Future International Business Mafacturer, from China
Remedy Options › OptionRefund
Consumer ContactSquatty Potty toll-free at 855-628-1099 from 8 a.m. to 5 p.m. MT Monday through Friday, email at recall@squattypotty.com or online at www.squattypotty.com and hover over the “More” tab and then click “Press” for more information.
Last Publish Date2017-12-19T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Squatty Potty Recalls Children's Toilet Step Stools Due to Injury and Fall Hazards?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Rückrufendes UnternehmenManu Changzhou Future International Business Mafacturer, from China
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Manu Changzhou Future International Business Mafacturer, from China - Squatty Potty Recalls Children's Toilet Step Stools Due to Injury and Fall Hazards

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