CPSCGeneral Alert

Southwire Recalls Globe and Snow Globe Stake Lights Due to Fire Hazard

Veröffentlicht: 14. September 2017Rückruf-ID: 17224Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Grund für den Rückruf / Gefahr

Light refraction through the stake lights can singe or melt items in contact with or in the immediate proximity, posing a fire hazard.

Produktbeschreibung & Identifikation

This recall involves Moonrays brand large mystic globe and winter-themed snow globe stake lights. The lawn and garden decorations are plastic globes mounted on a metal stake that can be inserted into the ground. Water and antifreeze allow glitter inside the globe to float. The winter-themed light stake is framed by a snowman, Christmas Tree, Santa Claus or reindeer. The solar powered lights also contain LED bulbs that run on AA NI-cd or AA-NI-Mh rechargeable batteries.

Betroffene Produkte

Moonrays mystic globe and snow globe stake lights

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2017/Southwire-Recalls-Globe-and-Snow-Globe-Stake-Lights
TitleSouthwire Recalls Globe and Snow Globe Stake Lights Due to Fire Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/lights1.png
Images › 1 › CaptionMoonrays Brand Products Large Mystic Globe Stake Lights
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/lights2.png
Images › 2 › CaptionMoonrays Brand Products Winter Framed Snowglobe Lights
Hazards › NameLight refraction through the stake lights can singe or melt items in contact with or in the immediate proximity, posing a fire hazard.
Injuries › NameSouthwire has received nine reports of incidents including heat-related damage to nearby property such as grass, deck posts and house siding. No injuries have been reported.
Products › NameMoonrays mystic globe and snow globe stake lights
Products › Number Of UnitsAbout 8,700 (in addition, about 10,000 units were sold in Canada)
Recall I D8139
Remedies › NameConsumers should immediately stop using the recalled stake lights and contact Southwire to return the product for a refund.
Importers › NameSouthwire Company LLC, of Carrollton, Ga.
Retailers › NameMoonrays and home improvement and hardware stores nationwide and online from August 2016 through March 2017 for about $20.
Recall Date2017-09-14T00:00:00
DescriptionThis recall involves Moonrays brand large mystic globe and winter-themed snow globe stake lights. The lawn and garden decorations are plastic globes mounted on a metal stake that can be inserted into the ground. Water and antifreeze allow glitter inside the globe to float. The winter-themed light stake is framed by a snowman, Christmas Tree, Santa Claus or reindeer. The solar powered lights also contain LED bulbs that run on AA NI-cd or AA-NI-Mh rechargeable batteries.
Distributors › NameSouthwire Canada Company of Mississauga, Ontario, Canada
Recall Number17224
Remedy Options › OptionRefund
Inconjunctions › U R Lhttp://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2017/64314r-eng.php
Consumer ContactSouthwire toll-free at 888-847-8709 Monday through Friday from 9 a.m. to 5 p.m. ET, online at www.southwire.com, www.southwire.ca or www.moonrays.com and click on "Product Recall" for more information.
Last Publish Date2017-09-14T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Southwire Recalls Globe and Snow Globe Stake Lights Due to Fire Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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