Southern Telecom Recalls Brookstone-Branded Tabletop Fire Pits Due to Risk of Serious Burn Injury or Death from Flame Jetting and Fire Hazards
USSouthern Telecom Recalls Brookstone-Branded Tabletop Fire Pits Due to Risk of Serious Burn Injury or Death from Flame Jetting and Fire Hazards
Grund für den Rückruf / Gefahr
TranslatedUse of the fire pits can result in uncontrolled pool fires where flames burn across the surface of pooled or spilled alcohol, as well as flame jetting from fuel containers, resulting in serious or fatal burns.
Produktbeschreibung & Identifikation
TranslatedThis recall involves Brookstone-branded indoor/outdoor Tabletop Fire Pits with model number BSFIREPIT01 (UPC code 680079015930); BSFIREPIT02 (UPC code 680079015947); and BSFIREPIT03 (UPC code 680079015954). The fire pits consist of a round or hexagonal concrete open reservoir intended to contain burning liquid alcohol. The model number and the UPC code are located on the bottom of the product packaging.
Betroffene Produkte
TranslatedBrookstone-branded Tabletop Fire Pits
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2026/Southern-Telecom-Recalls-Brookstone-Branded-Tabletop-Fire-Pits-Due-to-Risk-of-Serious-Burn-Injury-or-Death-from-Flame-Jetting-and-Fire-Hazards |
| Title | Southern Telecom Recalls Brookstone-Branded Tabletop Fire Pits Due to Risk of Serious Burn Injury or Death from Flame Jetting and Fire Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/bstone-1.png |
| Images › 1 › Caption | Recalled Brookstone-branded Tabletop Fire Pit model number BSFIREPIT01 |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/bstone-2.jpg |
| Images › 2 › Caption | Recalled Brookstone-branded Tabletop Fire Pit model number BSFIREPIT02 |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/bstone-3.png |
| Images › 3 › Caption | Recalled Brookstone-branded Tabletop Fire Pit model number BSFIREPIT03 |
| Hazards › Name | Use of the fire pits can result in uncontrolled pool fires where flames burn across the surface of pooled or spilled alcohol, as well as flame jetting from fuel containers, resulting in serious or fatal burns. |
| Injuries › Name | Southern Telecom has received two reports of flame jetting and flames escaping from the concrete container, resulting in two injuries including second-degree and third-degree burns. |
| Products › Name | Brookstone-branded Tabletop Fire Pits |
| Products › Number Of Units | About 48,700 |
| Recall I D | 10915 |
| Remedies › Name | Consumers should stop using the Brookstone-branded Tabletop Fire Pits immediately and contact Southern Telecom to receive a full refund. Consumers can email a photo of the fire pit with "Recalled," their name, and the date written on it in permanent marker to support@customersupport123.com and then dispose of the product. Do not sell or give away these hazardous products. |
| Importers › Name | Southern Telecom Inc., of Brooklyn, New York |
| Retailers › Name | Macy's, Marshalls, T.J. Maxx, Indoff, iBuy, and Newton Buying Corp. stores nationwide and online at Macys.com and other websites from February 2023 through December 2024 for between $20 and $25. |
| Recall Date | 2026-08-13T00:00:00 |
| Description | This recall involves Brookstone-branded indoor/outdoor Tabletop Fire Pits with model number BSFIREPIT01 (UPC code 680079015930); BSFIREPIT02 (UPC code 680079015947); and BSFIREPIT03 (UPC code 680079015954). The fire pits consist of a round or hexagonal concrete open reservoir intended to contain burning liquid alcohol. The model number and the UPC code are located on the bottom of the product packaging. |
| Product U P Cs › 1 › U P C | 680079015930 |
| Product U P Cs › 2 › U P C | 680079015947 |
| Product U P Cs › 3 › U P C | 680079015954 |
| Recall Number | 26687 |
| Remedy Options › Option | Refund |
| Consumer Contact | Southern Telecom toll-free at 877-832-3822 from 9 a.m. to 5:30 p.m. ET, Monday through Friday, email at support@customersupport123.com, or online at www.southerntelecom.com and click on "Recall Information" at the top of the page for more information. |
| Last Publish Date | 2026-08-14T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Southern Telecom Recalls Brookstone-Branded Tabletop Fire Pits Due to Risk of Serious Burn Injury or Death from Flame...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Southern Telecom Recalls Brookstone-Branded Tabletop Fire Pits Due to Risk of Serious Burn Injury or Death from Flame Jetting and Fire Hazards Check if your household is affected: https://therecallfile.com/de/recalls/southern-telecom-recalls-brookstone-branded-tabletop-fire-pits-due-to/CPSC-26687
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