South Shore Cribs Recalled Due to Entrapment Hazard; Violation of Federal Regulation for Full Sized Cribs; Imported by South Shore Industries
USSouth Shore Cribs Recalled Due to Entrapment Hazard; Violation of Federal Regulation for Full Sized Cribs; Imported by South Shore Industries
Grund für den Rückruf / Gefahr
TranslatedThe spacing between some of the crib's slats is wider than allowed under the federal safety standard, posing an entrapment hazard to children.
Produktbeschreibung & Identifikation
TranslatedThis recall involves South Shore brand Balka & Olena cribs sold in white and natural wood colors. The cribs are made of wood and measure about 37 inches high, 54 inches long and 30 inches deep. The model number is printed on an adhesive label on one end of the crib. Model Number Description Color 13825 Balka Baby Crib with Adjustable Height Pure White 13824 Balka Baby Crib with Adjustable Height Pure White and Natural Wood 12937 Balka Baby Crib with Adjustable Height Pure White and Natural Wood 12938 Balka Baby Crib with Adjustable Height Pure White 14408 Olena Baby Crib with Adjustable Height Pure White
Betroffene Produkte
TranslatedSouth Shore Cribs
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2025/South-Shore-Cribs-Recalled-Due-to-Entrapment-Hazard-Violation-of-Federal-Regulation-for-Full-Sized-Cribs-Imported-by-South-Shore-Industries |
| Title | South Shore Cribs Recalled Due to Entrapment Hazard; Violation of Federal Regulation for Full Sized Cribs; Imported by South Shore Industries |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/crib-1_0.jpg |
| Images › 1 › Caption | Recalled South Shore Balka Baby Crib with Adjustable Height (13825) and (14408) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/crib-2_0.jpg |
| Images › 2 › Caption | Recalled South Shore Balka Baby Crib with Adjustable Height (13824) |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/crib-3_0.jpg |
| Images › 3 › Caption | Recalled South Shore Balka Baby Crib with Adjustable Height (12937) |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/crib-4.jpg |
| Images › 4 › Caption | Recalled South Shore Balka Baby Crib with Adjustable Height (12938) |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/crib-5.jpg |
| Images › 5 › Caption | Recalled South Shore Crib Label |
| Hazards › Name | The spacing between some of the crib's slats is wider than allowed under the federal safety standard, posing an entrapment hazard to children. |
| Injuries › Name | None reported |
| Products › Name | South Shore Cribs |
| Products › Number Of Units | About 1,200 |
| Recall I D | 10098 |
| Remedies › Name | Consumers should immediately stop using the recalled cribs and contact South Shore for information on how to disassemble the product. To receive a full refund, take a photo of the disassembled crib in an outdoor waste container and email the photo to service@southshorefurniture.com. South Shore, Amazon.com and Walmart.com are contacting all known purchasers directly. |
| Importers › Name | South Shore Industries LTD, of Canada |
| Retailers › Name | Amazon.com, Cymax.com, Walmart.com, Southshorefurniture.com, and other websites from July 2020 through February 2024 for about $415 to $475. |
| Recall Date | 2024-11-21T00:00:00 |
| Description | This recall involves South Shore brand Balka & Olena cribs sold in white and natural wood colors. The cribs are made of wood and measure about 37 inches high, 54 inches long and 30 inches deep. The model number is printed on an adhesive label on one end of the crib. Model Number Description Color 13825 Balka Baby Crib with Adjustable Height Pure White 13824 Balka Baby Crib with Adjustable Height Pure White and Natural Wood 12937 Balka Baby Crib with Adjustable Height Pure White and Natural Wood 12938 Balka Baby Crib with Adjustable Height Pure White 14408 Olena Baby Crib with Adjustable Height Pure White |
| Recall Number | 25054 |
| Remedy Options › Option | Refund |
| Consumer Contact | South Shore at 800-290-0465 from 8:30 a.m. to 5 p.m. ET Monday through Friday, email at service@southshorefurniture.com, or online at www.southshorefurniture.com/us-en/recall or www.southshorefurniture.com/us-en and click "Recall information" at the top of the page for more information. |
| Last Publish Date | 2024-11-21T00:00:00 |
| Manufacturer Countries › Country | Malaysia |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought South Shore Cribs Recalled Due to Entrapment Hazard; Violation of Federal Regulation for Full Sized Cribs; Imported b...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: South Shore Cribs Recalled Due to Entrapment Hazard; Violation of Federal Regulation for Full Sized Cribs; Imported by South Shore Industries Check if your household is affected: https://therecallfile.com/de/recalls/south-shore-cribs-recalled-due-to-entrapment-hazard-violation-of-feder/CPSC-25054
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