CPSCGeneral Alert

SolarWorld Recalls Connectors Sold with Solar Panels Due to Electrical Shock Hazard (Recall Alert)

Veröffentlicht: 28. März 2017Rückruf-ID: 17736Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The connectors that are attached to the solar panels can develop microscopic cracks that allow moisture to leak into them while the system is producing electricity, posing an electrical shock hazard.

Produktbeschreibung & Identifikation

This recall involves Amphenol UTX PV model connectors sold with solar panels. The electrical connectors are used to connect various types of photovoltaic solar panels to the electrical connection system. The connectors have a black plastic exterior with "Amphenol" and "UTX PV" stamped on the end. They consist of a male pin on one end and a female socket on the other end.

Betroffene Produkte

Connectors sold with solar panels

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2017/Solar-World-Recalls-Connectors-Sold-with-Solar-Panels-Recall-Alert
TitleSolarWorld Recalls Connectors Sold with Solar Panels Due to Electrical Shock Hazard (Recall Alert)
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Solar panel connector.jpg
Images › 1 › CaptionRecalled solar panel connectors
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/SolarWorld solar panel.jpg
Images › 2 › CaptionSolar panel
Hazards › NameThe connectors that are attached to the solar panels can develop microscopic cracks that allow moisture to leak into them while the system is producing electricity, posing an electrical shock hazard.
Injuries › NameNone reported
Products › NameConnectors sold with solar panels
Products › Number Of UnitsAbout 97,000
Recall I D8011
Remedies › NameConsumers should immediately contact SolarWorld for a free replacement connector. SolarWorld has contacted all purchasers of this product directly.
Retailers › NameSolar panel installers nationwide from November 2016 through December 2016 for about $330 per solar panel with the connectors.
Recall Date2017-03-28T00:00:00
DescriptionThis recall involves Amphenol UTX PV model connectors sold with solar panels. The electrical connectors are used to connect various types of photovoltaic solar panels to the electrical connection system. The connectors have a black plastic exterior with "Amphenol" and "UTX PV" stamped on the end. They consist of a male pin on one end and a female socket on the other end.
Recall Number17736
Manufacturers › 1 › NameAmphenol Industrial Solar Technologies, of Shenzhen, China (connectors)
Manufacturers › 2 › NameSolarWorld Americas Inc., of Hillsboro, Ore. (solar panels)
Remedy Options › OptionReplace
Consumer ContactSolarWorld toll-free at 855-467-6527 from 9 a.m. to 5 p.m. PT Monday through Friday, or online at www.solarworld-usa.com and click on "Recall Notice" at the top of the page for more information.
Last Publish Date2017-03-28T00:00:00
Manufacturer Countries › 1 › CountryChina (connectors)
Manufacturer Countries › 2 › CountryUnited States (solar panels)

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought SolarWorld Recalls Connectors Sold with Solar Panels Due to Electrical Shock Hazard (Recall Alert)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Rückrufendes UnternehmenAmphenol Industrial Solar Technologies, of Shenzhen, China (connectors), SolarWorld Americas Inc., of Hillsboro, Ore. (solar panels)
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

📢 Warnung teilen

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🚨 SAFETY ALERT: Amphenol Industrial Solar Technologies, of Shenzhen, China (connectors), SolarWorld Americas Inc., of Hillsboro, Ore. (solar panels) - SolarWorld Recalls Connectors Sold with Solar Panels Due to Electrical Shock Hazard (Recall Alert)

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https://therecallfile.com/de/recalls/solarworld-recalls-connectors-sold-with-solar-panels-due-to-electrical/CPSC-17736
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