Snow Joe Recalls Sun Joe® Cordless Lawn Mowers Due to Laceration Hazard
USSnow Joe Recalls Sun Joe® Cordless Lawn Mowers Due to Laceration Hazard
Grund für den Rückruf / Gefahr
TranslatedThe mower blade can detach unexpectedly, posing a laceration hazard.
Produktbeschreibung & Identifikation
TranslatedThis recall involves Sun Joe cordless walk behind lawn mowers with model numbers 24V-X2-17LM and 24V-X2-17LM-CT. Snow Joe is printed on the side of the mowers and on the mulching bag. The recalled 48-volt mowers have a 17-inch cutting width. They are light green and black in color, measure 44 inches tall by 19.5 inches wide and weigh about 35 pounds. The recalled cordless lawn mowers have serial numbers in the following ranges. The model and serial numbers can be found on the white label on the ejector flap. Serial Number Ranges: 0200920000001-0200920000366; 0200930000001-0200930003294; 0200940000001-0200940002196; 0219250000001-0219250000366; 0219260000001-0219260000366; 0219270000001-0219270000366; 0256230000001-0256230001830; 0258410000001-0258410001464; 0258420000001-0258420001830; 0260770000001-0260770001830; 0260860000001-0260860000732; 0262090000001-0262090002196; 0262860000001-0262860001464; 0262870000001-0262870000366; 0264540000001-0264540000366; 0264550000001-0264550000366; 0264560000001-0264560000366; 0264570000001-0264570000366; 0264580000001-0264580000366; 0302830000001-0302830000366; 0328140000001-0328140000366; 0328150000001-0328150000366; 0328160000001-0328160000366; 0328170000001-0328170000366; 0328180000001-0328180000366; 0328190000001-0328190000366; 0332730000001-0332730000366; 0332740000001-0332740000366; 0332750000001-0332750000366; 0332760000001-0332760000366; 0332770000001-0332770000366; 0332790000001-0332790000366; 0332800000001-0332800000366; 0332810000001-0332810000366; 0332820000001-0332820000366; 0332830000001-0332830000366; 0334620000001-0334620001098; 0200920000367-0200920000732; 0238630000001-0238630000366; 0260850000001-0260850000366; 0334560000001-0334560000350; 0357320000001-0357320000420
Betroffene Produkte
TranslatedSun Joe Cordless Lawn Mowers models 24V-X2-17LM and 24V-X2-17LM-CT
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2022/Snow-Joe-Recalls-Sun-Joe-Cordless-Lawn-Mowers-Due-to-Laceration-Hazard |
| Title | Snow Joe Recalls Sun Joe® Cordless Lawn Mowers Due to Laceration Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Picture1_39.jpg |
| Images › 1 › Caption | Recalled Sun Joe Lawn Mower (model 24V-X2-17LM and model 24V-X2-17LM-CT) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Picture2_34.jpg |
| Images › 2 › Caption | Sideview of recalled Sun Joe Lawn Mower (model 24V-X2-17LM and model 24V-X2-17LM-CT) |
| Hazards › Name | The mower blade can detach unexpectedly, posing a laceration hazard. |
| Injuries › Name | The firm has received 31 reports of either the blade or the bolt securing the blade on the recalled lawn mowers detaching. No injuries have been reported. |
| Products › Name | Sun Joe Cordless Lawn Mowers models 24V-X2-17LM and 24V-X2-17LM-CT |
| Products › Number Of Units | About 26,300 (In addition, about 350 were sold in Canada) |
| Recall I D | 9383 |
| Remedies › Name | Consumers should immediately stop using the recalled lawn mowers and contact Snow Joe for instructions on how to determine whether their lawn mower is included in the recall and if so, instructions on how to inspect and secure the lawn mower blade. |
| Importers › Name | Snow Joe LLC, of Hoboken, New Jersey |
| Retailers › Name | Online at www.amazon.com, www.homedepot.com, www.walmart.com and www.snowjoe.com and in hardware, electronics and department stores nationwide from June 2020 through July 2022 for between $190 and $230 for model 24V-X2-17LM-CT sold without batteries, and between $180 and $350 for model 24V-X2-17LM bundled with batteries and chargers. |
| Recall Date | 2022-09-01T00:00:00 |
| Description | This recall involves Sun Joe cordless walk behind lawn mowers with model numbers 24V-X2-17LM and 24V-X2-17LM-CT. Snow Joe is printed on the side of the mowers and on the mulching bag. The recalled 48-volt mowers have a 17-inch cutting width. They are light green and black in color, measure 44 inches tall by 19.5 inches wide and weigh about 35 pounds. The recalled cordless lawn mowers have serial numbers in the following ranges. The model and serial numbers can be found on the white label on the ejector flap. Serial Number Ranges: 0200920000001-0200920000366; 0200930000001-0200930003294; 0200940000001-0200940002196; 0219250000001-0219250000366; 0219260000001-0219260000366; 0219270000001-0219270000366; 0256230000001-0256230001830; 0258410000001-0258410001464; 0258420000001-0258420001830; 0260770000001-0260770001830; 0260860000001-0260860000732; 0262090000001-0262090002196; 0262860000001-0262860001464; 0262870000001-0262870000366; 0264540000001-0264540000366; 0264550000001-0264550000366; 0264560000001-0264560000366; 0264570000001-0264570000366; 0264580000001-0264580000366; 0302830000001-0302830000366; 0328140000001-0328140000366; 0328150000001-0328150000366; 0328160000001-0328160000366; 0328170000001-0328170000366; 0328180000001-0328180000366; 0328190000001-0328190000366; 0332730000001-0332730000366; 0332740000001-0332740000366; 0332750000001-0332750000366; 0332760000001-0332760000366; 0332770000001-0332770000366; 0332790000001-0332790000366; 0332800000001-0332800000366; 0332810000001-0332810000366; 0332820000001-0332820000366; 0332830000001-0332830000366; 0334620000001-0334620001098; 0200920000367-0200920000732; 0238630000001-0238630000366; 0260850000001-0260850000366; 0334560000001-0334560000350; 0357320000001-0357320000420 |
| Recall Number | 22213 |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/sun-joe-ion-cordless-lawn-mower-kit-17-inch-recalled-due-injury-hazard |
| Consumer Contact | Snow Joe at 800-641-2917 from 8 a.m. to 8 p.m. ET 7 days a week, by email at recalls@snowjoe.com, or online at https://snowjoe.com/24v-x2-17lm-recall or https://snowjoe.com/ and click on "Safety Recall" at the bottom of the page for more information. |
| Last Publish Date | 2022-09-01T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Snow Joe Recalls Sun Joe® Cordless Lawn Mowers Due to Laceration Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Snow Joe Recalls Sun Joe® Cordless Lawn Mowers Due to Laceration Hazard Check if your household is affected: https://therecallfile.com/de/recalls/snow-joe-recalls-sun-joe-cordless-lawn-mowers-due-to-laceration-hazard/CPSC-22213
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