CPSCGeneral Alert

Smith Recalls Ski and Snowboard Helmets Due to Risk of Head Injury

Name: Smith Recalls Ski and Snowboard Helmets Due to Risk of Head Injury
Brand: Smith
SKU: CPSC-17219
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 7. September 2017Rückruf-ID: 17219Kategorie: VerbraucherprodukteLand: Vereinigte Staaten

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The buckle on the helmet can disengage, posing a risk of head injury.

Produktbeschreibung & Identifikation

This recall involves all 2016 and 2017 Smith Quantum ski and snowboard helmets. They were sold in in sizes S, M, L and XL in matte black/charcoal, matte white/charcoal, matte Fire (red) /charcoal, matte Klein Blue (blue), matte olive green, matte Reactor (bright green) /black and matte Thunder gray (gray) color combinations. Smith Quantum is printed on a label inside the helmet along with the manufacturing dates.

Betroffene Produkte

Quantum ski and snowboard helmets

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2017/Smith-Recalls-Ski-and-Snowboard-Helmets
Title	Smith Recalls Ski and Snowboard Helmets Due to Risk of Head Injury
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/QUANTUM_MATTE BLACK CHARCOAL.JPEG
Images › 1 › Caption	Quantum matte black charcoal
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/QUANTUM_MATTE FIRE CHARCOAL.JPEG
Images › 2 › Caption	Quantum matte fire charcoal
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/QUANTUM_MATTE KLEIN BLUE.JPEG
Images › 3 › Caption	Quantum matte klein blue
Images › 4 › U R L	https://www.cpsc.gov/s3fs-public/QUANTUM_MATTE REACTOR BLACK.JPEG
Images › 4 › Caption	Quantum matte reactor black
Images › 5 › U R L	https://www.cpsc.gov/s3fs-public/QUANTUM_MATTE THUNDER GRAY.JPEG
Images › 5 › Caption	Quantum matte thunder grey
Images › 6 › U R L	https://www.cpsc.gov/s3fs-public/QUANTUM_MATTE WHITE CHARCOAL.JPEG
Images › 6 › Caption	Quantum matte white charcoal
Hazards › Name	The buckle on the helmet can disengage, posing a risk of head injury.
Injuries › Name	None reported
Products › Name	Quantum ski and snowboard helmets
Products › Number Of Units	About 7,000 (in addition, about 1,000 were sold in Canada)
Recall I D	8135
Remedies › Name	Consumers should immediately stop using the recalled helmets and contact Smith for instructions on returning the helmet, free of cost, to Smith for a free repair.
Importers › Name	Smith Sport Optics Inc., Clearfield, Utah
Retailers › Name	Specialty ski and snowboard shops and by major retailers such as REI, online at Backcountry.com, Smithoptics.com, and other online retailers, from October 2016 through July 2017 for about $300.
Recall Date	2017-09-07T00:00:00
Description	This recall involves all 2016 and 2017 Smith Quantum ski and snowboard helmets. They were sold in in sizes S, M, L and XL in matte black/charcoal, matte white/charcoal, matte Fire (red) /charcoal, matte Klein Blue (blue), matte olive green, matte Reactor (bright green) /black and matte Thunder gray (gray) color combinations. Smith Quantum is printed on a label inside the helmet along with the manufacturing dates.
Distributors › Name	Smith Sport Optics Inc., Clearfield, Utah
Recall Number	17219
Remedy Options › Option	Repair
Inconjunctions › U R L	http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2017/64358r-eng.php
Consumer Contact	Smith toll-free at 833-459-0417 from 8 a.m. to 5 p.m. MT Monday through Friday, email at recall@smithoptics.com or online at www.smithoptics.com and click on the recall link at the bottom center of the page for more information.
Last Publish Date	2017-09-07T00:00:00
Manufacturer Countries › Country	China

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Smith Recalls Ski and Snowboard Helmets Due to Risk of Head Injury?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

Recall Hazard Severity

Caution (Class III)

Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Smith Recalls Ski and Snowboard Helmets Due to Risk of Head Injury

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