CPSCGeneral Alert

Skip Hop Recalls Nightlight Soothers Due to Shock Hazard

Veröffentlicht: 28. September 2017Rückruf-ID: 17235Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Grund für den Rückruf / Gefahr

The soother's USB wall power adapter can break, posing an electrical shock hazard.

Produktbeschreibung & Identifikation

This recall involves Skip Hop's Moonlight & Melodies owl and elephant nightlight soothers that play melodies or nature sounds and project images. They have a USB wall power adapter and cord. The white and gray owl soothers measure about 5.5 by 4.5 by 6 inches. The white elephant soother measures about 7 x 4.2 x 5.7 inches. The soothers have a sound speaker on each side and operation buttons at the top or the back. The Skip Hop logo is on the underside of the soother.

Betroffene Produkte

Moonlight & Melodies nightlight soothers

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2017/Skip-Hop-Recalls-Nightlight-Soothers
TitleSkip Hop Recalls Nightlight Soothers Due to Shock Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Owl.jpg
Images › 1 › CaptionSkip Hop’s Moonlight & Melodies owl nightlight soother
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Elephant.jpg
Images › 2 › CaptionSkip Hop’s Moonlight & Melodies elephant nightlight soother
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Owl and Parts.jpg
Images › 3 › CaptionThe recalled Skip Hop soothers have a USB wall power adapter and cord.
Hazards › NameThe soother's USB wall power adapter can break, posing an electrical shock hazard.
Injuries › NameSkip Hop is aware of incidents of the power adapter breaking, including one that resulted in an electrical shock.
Products › NameMoonlight & Melodies nightlight soothers
Products › Number Of UnitsAbout 130,000 (In addition, about 21,500 were sold in Canada)
Recall I D8148
Remedies › NameConsumers should immediately stop using the recalled nightlight soothers and contact Skip Hop for instructions on returning the USB wall power adapter with a prepaid shipping label and receive a free repair kit which includes a free USB wall adapter.
Retailers › NameBabies R Us, Buy Buy Baby, Target and other retailers nationwide and online at Skiphop.com and Amazon.com from July 2016 through August 2017 for approximately $40.
Recall Date2017-09-28T00:00:00
DescriptionThis recall involves Skip Hop's Moonlight & Melodies owl and elephant nightlight soothers that play melodies or nature sounds and project images. They have a USB wall power adapter and cord. The white and gray owl soothers measure about 5.5 by 4.5 by 6 inches. The white elephant soother measures about 7 x 4.2 x 5.7 inches. The soothers have a sound speaker on each side and operation buttons at the top or the back. The Skip Hop logo is on the underside of the soother.
Recall Number17235
Manufacturers › NameSkip Hop, of New York, N.Y.
Remedy Options › OptionRepair
Inconjunctions › U R Lhttp://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2017/64614r-eng.php
Consumer ContactSkip Hop toll-free at 888-282-4674 from 9 a.m. to 5 p.m. ET Monday through Friday, email at recall@skiphop.com or online at www.skiphop.com and click on Product Recalls at the bottom of the page for more information.
Last Publish Date2017-09-28T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Skip Hop Recalls Nightlight Soothers Due to Shock Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Rückrufendes UnternehmenSkip Hop, of New York, N.Y.
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Skip Hop, of New York, N.Y. - Skip Hop Recalls Nightlight Soothers Due to Shock Hazard

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https://therecallfile.com/de/recalls/skip-hop-recalls-nightlight-soothers-due-to-shock-hazard/CPSC-17235
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