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Australia ProductsBlinds, curtain...

SIMU DMI6 Hz motors operating roller shutters, blinds, and awnings

Veröffentlicht: 26. September 2023Rückruf-ID: afc85059-d7ed-4a67-b33f-61f74026e4acKategorie: VerbraucherprodukteLand: Australien
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The motor’s inbuilt manual override crank may be faulty and cause an electric shock when used.

Produktbeschreibung & Identifikation

Reason / Defects: The motor’s inbuilt manual override crank may be faulty and cause an electric shock when used. Hazards: There is a risk of serious injury or death from electric shock if consumers use the manual override. What to do: Consumers should not use the SIMU DMI6 Hz motor’s inbuilt manual override. Consumers should contact the business that installed the recalled motor to arrange a time for a free replacement of the motor. For more information, consumers can contact recall@cwproducts.com.au or call 08 8341 0120.

Betroffene Produkte

SIMU DMI6 Hz motors operating roller shutters, blinds, and awnings. Made in Poland, Simu, DMI6 Hz 80/12, 290 W. Made in Poland, Simu, DMI6 Hz 100/12, 350 W. Made in Poland, Simu, DMI6 Hz 120/12, 400 W. Manufactured between 1 February 2019 and 31 August 2021. Motor identification details and manufacturing date can be found on the actuator sticker.

Additional Source Details

FieldValue
Guid › #textafc85059-d7ed-4a67-b33f-61f74026e4ac
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/simu-dmi6-hz-motors-operating-roller-shutters-blinds-and-awnings
Pub DateTue, 26 Sep 2023 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Close%20Motor.png?itok=L7nBvlcY

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought SIMU DMI6 Hz motors operating roller shutters, blinds, and awnings?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • RisikostufeBlinds, curtains and window fittings
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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🚨 SAFETY ALERT: SIMU DMI6 Hz motors operating roller shutters, blinds, and awnings

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