CPSCGeneral Alert

Siemens Industry Recalls SolarReady™ Meter Combos Due to Fire Hazard

Name: Siemens Industry Recalls SolarReady™ Meter Combos Due to Fire Hazard
Brand: Siemens Industry
SKU: CPSC-24346
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 22. August 2024Rückruf-ID: 24346Kategorie: VerbraucherprodukteLand: Vereinigte Staaten

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Grund für den Rückruf / Gefahr

An interior connection in the recalled Siemens SolarReady Meter Combos can overheat, posing a fire hazard.

Produktbeschreibung & Identifikation

This recall involves SolarReady Meter Combos with catalog numbers MC2442S1200SC and MC2442S1200FC, manufactured from August 2021 through August 2022. The catalog number and date stamp are located on a label on the inside of the front panel of the solar meter. This product serves as the connection point between the utility power supply, a rooftop solar system, and the main electrical panel serving a home. Depending on the installation, the panel within this product could contain the branch breaker circuits (breaker box) for the entire home or part of the home. This panel also contains the main breaker service disconnect for the whole home's power.

Betroffene Produkte

Siemens SolarReady Meter Combos

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2024/Siemens-Industry-Recalls-SolarReady-Meter-Combos-Due-to-Fire-Hazard
Title	Siemens Industry Recalls SolarReady™ Meter Combos Due to Fire Hazard
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/solarready-1.png
Images › 1 › Caption	Recalled Siemens SolarReady Meter Combo and inside panel label
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/solarready-2.png
Images › 2 › Caption	Location of Catalog Number and Date Stamp
Hazards › Name	An interior connection in the recalled Siemens SolarReady Meter Combos can overheat, posing a fire hazard.
Injuries › Name	The firm has received eight reports of overheating, including one report of a localized fire. No injuries have been reported.
Products › Name	Siemens SolarReady Meter Combos
Products › Number Of Units	About 3,910
Recall I D	10037
Remedies › Name	Contact Siemens to determine if your SolarReady Meter Combo is included in this recall. Siemens will arrange for an on-site inspection, and repair or replacement of recalled meter combos by a licensed contractor at no cost to the consumer. Siemens is contacting distributors directly.
Importers › Name	Siemens Industry Inc., of Alpharetta, Georgia
Retailers › Name	Electrical distributors nationwide from August 2021 through April 2024 for between about $640 and $990, depending on the model.
Recall Date	2024-08-22T00:00:00
Description	This recall involves SolarReady Meter Combos with catalog numbers MC2442S1200SC and MC2442S1200FC, manufactured from August 2021 through August 2022. The catalog number and date stamp are located on a label on the inside of the front panel of the solar meter. This product serves as the connection point between the utility power supply, a rooftop solar system, and the main electrical panel serving a home. Depending on the installation, the panel within this product could contain the branch breaker circuits (breaker box) for the entire home or part of the home. This panel also contains the main breaker service disconnect for the whole home's power.
Recall Number	24346
Remedy Options › 1 › Option	Repair
Remedy Options › 2 › Option	Replace
Consumer Contact	Siemens Industry at 800-756-6996 from 9 a.m. to 6 p.m. ET Monday through Friday, by email at psn.industry@siemens.com, or online at https://www.siemens.com/us/en/products/energy/low-voltage/solarready-meter-combo-safety-recall.html or at https://www.siemens.com/us/en/products/energy/low-voltage.html and click on the "Email us for Further Information for Recall" button for more information.
Last Publish Date	2024-08-22T00:00:00
Manufacturer Countries › Country	Mexico

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Siemens Industry Recalls SolarReady™ Meter Combos Due to Fire Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Recall Hazard Severity

Caution (Class III)

Offizielle Behördenwarnung

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Siemens Industry Recalls SolarReady™ Meter Combos Due to Fire Hazard